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Fletch2204
- Posts: 254
- Joined: Thu Aug 11, 2011 8:01 pm
- Location: United Kingdom
Hi all,
Does anyone know if the financial institutions are legally bound to process PPI claims within a specific timeframe?
I started the process with EIC on 15th Dec 2012. They finally submited my claim to various companies on 25th April - so it has been 12 weeks and I have not heard a thing
When I ring EIC for an update I get the usual script from the Customer Service Assistant who says that they do not have access to 'that information'
thanks, Fletch
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