Meeting your IP

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footiemad

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Post by footiemad » Thu Aug 04, 2011 2:04 pm
Yes I can can see that Lesley - I do feel envious of posters who are with Mel. Trouble is when I started I didn't really know where to look and in the end I was just guided by National Debtline but as i said earlier my company (lifeboat) has been fine just lacking in the personal contact which I feel is beneficial in something as major in your life as an iva x
 
 

nepensioner

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Post by nepensioner » Thu Aug 04, 2011 2:18 pm
Hi Ruth
I can genuinely recommend Mels team too. She will need to speak to you a couple of times whilst the IVA is being set up, but in addition to that she is always available to you during your journey. Whilst I did not need a face to face, I was impressed that had I wanted to meet her, she offered to come to the northeast from her base in Cardiff.
F & F Accepted 19th Oct 2010
 
 

kallis3

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Post by kallis3 » Thu Aug 04, 2011 3:29 pm
I've actually met two IP's - Mel and David Mond who is the CEO of Cleardebt - neither of them are mine!!!
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

TheMatrix

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Post by TheMatrix » Thu Aug 04, 2011 6:25 pm
Well when I started the ball rolling I thought I'd have to travel upto Sheffield for the initial creditors meeting, but after calling the IP up they just said it was ok to be on the end of a telephone.

I've never met my old IP, or any other IP for that matter in person, from start through til finish.
We're willing to wipe the slate clean, give you a fresh start. All that we're asking in return is your cooperation.
 
 

kallis3

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Post by kallis3 » Thu Aug 04, 2011 6:47 pm
Mine have both been social occasions.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

Broke of London

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Post by Broke of London » Fri Aug 05, 2011 1:28 am
There does seem to be a huge difference in how much access people have to their IPs, I would encourage everyone starting out to ask whether they are allowed to speak to/email their IP direct. I've never spoken to mine, but some firms are very aggressive in making sure no-one gets through. It seems like you'd have to stage a sit-in to speak to them!
 
 

kallis3

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Post by kallis3 » Fri Aug 05, 2011 6:28 am
Fortunately I've never needed to speak to mine as my case worker has always been able to answer any queries but I do agree that they should be more accessible when the need arises.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

MelanieGiles

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Post by MelanieGiles » Sat Aug 06, 2011 10:53 pm
I encourage as many of my clients as possible to come and meet with us on a face to face basis, but perhaps only around 20% actually do. I am not sure I would hand over my hard earned cash to a stranger for the next five years, without checking them out fully - but as Nick has stated in his earlier post this is only essential if our clients are self-employed.
Regards, Melanie Giles, Insolvency Practitioner
 
 

kallis3

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Post by kallis3 » Sat Aug 06, 2011 10:56 pm
I think most of us aren't aware of this fact Mel - I know I wasn't. I just went along with what I was told. Fortunately it has worked out ok for me so far.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

MelanieGiles

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Post by MelanieGiles » Sat Aug 06, 2011 10:57 pm
Well you should at least have been offered a face to face meeting with your IP Jan.
Regards, Melanie Giles, Insolvency Practitioner
 
 

kallis3

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Post by kallis3 » Sat Aug 06, 2011 10:59 pm
It was never offered Mel.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

MelanieGiles

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Post by MelanieGiles » Sat Aug 06, 2011 11:04 pm
It is very clear under SIP 3 that the IP, or a senior member of their staff, must offer a personal meeting - and if the client declines this then the meeting can be conducted over the telephone.
Regards, Melanie Giles, Insolvency Practitioner
 
 

kallis3

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Post by kallis3 » Sat Aug 06, 2011 11:07 pm
I think we spoke to our IP on the date of the creditor meeting but other than that it was ordinary staff we spoke to.

We were told that we could attend the creditor meeting if we wanted to but other than that there was no offer of a meeting.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

MelanieGiles

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Post by MelanieGiles » Sat Aug 06, 2011 11:09 pm
SIP 3 makes it clear that this has to be done "On initial contact with the debtor"!

Would be keen to hear the views of our other IP firm posters as to what happens in their firms.
Regards, Melanie Giles, Insolvency Practitioner
 
 

Sarah1967

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Post by Sarah1967 » Sat Aug 06, 2011 11:10 pm
I'd welcome the chance to meet you Mel. Are you based in Cardiff?
Today (15/09/11) I start my journey to a debt free future ~ happy days!
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