kal hiya !
let them call away -whos paying ? not me [:D]
i am indebted to you guys on this great forum and mels fantastic team(she'll strangle me if it say thanku again !)[:p]
I think thats the problem- there isnt much awareness. But I think banks and especially departments which deal with credit/non payments etc should be trained on what they are....
How ridiculous that staff in a debt collection company have no idea what an IVA actually is. It is about time more training was brought to these firms so that they undertstand the various forms of insolvency and stop hassling people unecessarily.
Spookily, I have just had a call a few moments ago from one of my clients, IVA approved for her and hubby on 9th December, on the very same subject. Still getting calls, and one particularly nasty letter from Lloyds who actually voted in favour!!!
It is to be expected that things may take some time to calm down regarding this sort of thing, but for the life of me I cannot fathom why it should take so long in some cases and be almost immediate in others.
Oh well, at least you can deposit such correspondence in the bin where it belongs (don't forget to recycle though, go green!!)
Regards.
Cert DR
23+ years in debt advice
I do not post for anyone other than myself
ive gone loony -im still so happeeeeee (im actually supposed to be asleep-working tonight) but my 'friends'woke me.
anyway im having fun on here now ! [:p]
A lot of it is down to the individual firms and how organised they are and how well they train staff. Egg were brilliant-knew the ins and outs of the process,noted it on the file so no one else would call. and yet the next firm call daily from what I believe is a call centre overseas- needless to say those calls are a lot more painful...
Hi Mel, you may well be right and whilst I can't answer for David, I do seem to remember him posting on this a while back that he was looking to put this sort of thing on his agenda very soon. I stand to be corrected of course, but I am pretty sure he will log on at some point soon and post on this if he picks up the thread.
Regards.
Cert DR
23+ years in debt advice
I do not post for anyone other than myself
Yes I will Melanie and thanks size5 for mentioning it. My agenda for the next Standing Committee meeting is getting larger!
Regards, David Mond, Insolvency Practitioner for over 46 years. Personal Insolvency Practitioner of the year 2012, Personal Insolvency Practitioner of the year finalist 2013 & 2014 awarded by Insolvency & Rescue Magazine and 2015 finalist for Personal Insolvency Firm of the Year.
Just saw this thread. They are doing the same to us, ringing about 5 or 6 times a days and we have great pleasure in answering them now. Although, they must not update their records as we still get the same moronic responses from them. We must make a payment immediately etc.
In fairness, they seemed to know what an IVA was ok, but didn't know that the creditor vote was a month ago!! We informed them that our IVA had been approved and they still insisted rather forcefully that we make a payment to them or else!!
Its on the Agenda - Mercers (and others) watch out!
Regards, David Mond, Insolvency Practitioner for over 46 years. Personal Insolvency Practitioner of the year 2012, Personal Insolvency Practitioner of the year finalist 2013 & 2014 awarded by Insolvency & Rescue Magazine and 2015 finalist for Personal Insolvency Firm of the Year.
Regards, David Mond, Insolvency Practitioner for over 46 years. Personal Insolvency Practitioner of the year 2012, Personal Insolvency Practitioner of the year finalist 2013 & 2014 awarded by Insolvency & Rescue Magazine and 2015 finalist for Personal Insolvency Firm of the Year.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
