We are 2 years since last payment and have signed everything connected to PPI including the spotty letters. We are being harassed by PPi dept apparently connected to Grant Thornton although I am dubious about this. They are now asking us to think back 7 years to identify whose name was on what credit cards etc . They have given us 6 that were not on our original list and we have never had 6 barclaycards !!! The guy said we had to call Barclaycard and investigate??? Why should we be doing their job for them. If they are connected to Grant Thornton surely they should be doing this for us ?? Angry doesn't come into it. 7 years since starting our journey and now this. It is a disgrace.
Seriously though something needs to give here as this predicament is causing serious problems in peoples lives supposedly post IVA. Wish I knew the answer though.
Whilst I agree to co-operate with PPI investigations to a point, doing the work that they are getting a hefty chunk of the payout for is not on -- I will only do any investigation if they pay ME the 30% !!
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
Why don't they just get an updated credit file record for you, which will show all of your current and past accounts and thus provide them with the information they require?
Thanks Melanie. When they call tomorrow I will ask them to do this. Don't get me wrong I will comply with them to a certain extent but feel for us to have to start ringing around when someone is being paid to investigate PPI it is not acceptable. We have been through enough and tonight we are both feeling really anxious again that even at this late stage the end is in sight and then another problem arises . Will it never end
You should be able to get an updated credit file in mintes Geordie - this is something that we do for our clients as a matter of course and it is a very simple process.
Melanie. He did have a list of our creditors but did not know wether the accounts were in my name or my husbands. He asked me about a next account which was never part of the iva and had been cleared so he knew about this. Where all the Barclaycard ref numbers came from I do not know as we had 2 barclaycards only. The only thing we can think of is they were loans which had been renewed over the years. But 6 ? Seven years is a long time to have to think back and credit card companies keep changing their names .
Yes we had 2 egg accounts which were on his list . Do you think I would be within my rights to say I am not prepared to ring Barclay card and do his job for him surely this is what they are being paid to do on behalf of Grant Thornton
I guess you can say what you like Geordie, but at the end of the day your intervention and co-operation might just speed up the process a bit. I would not be one bit surprised if there is some duplication with those Egg debts to be honest.
Rang GT this morning and they are going to send us a list of our accounts and who had what. When we receive this we will contact the PPI company and give them the info. GT did say that they only should be investigating what is on the list . Hope this will clear things up
Hi I had this with my egg card. Apparently some egg cards were migrated over to Barclaycard. Although I sent my letter to egg, they referred it to Barclaycard. Barclaycard when I called then said I had sent a letter with no references. When I explained they realised that this was the egg card. However after confirming there was no ppi on the phone I have still had a letter and questionnaire off them this morning !
Hi foggy egg credit cards were transferred to Barclay card in November 2011,I believe I sent my original letter to Canada square and they then forwarded it on
