I have been debt free since February of this year and ive also just sold my house last week. I went onto my credit score and although the house is sold, it's still showing I have an open mortgage account with a £68K debt. When I called the lender last week, to inform them not to send anymore post to my old address, they asked me if I wanted to make a payment and were surprised I had sold my home.
Can anyone tell me if this is normal and how long do I have to wait until my account should have been long closed?
I have had no letter or text to say that the mortgage has been settled.
This is the only big debt still stuck on my credit file.
