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olydak

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Post by olydak » Thu Mar 29, 2012 4:39 pm
Grant Thornton are working hard to catch up from a problem that wasn't anything to do with them, at least they are closing cases, some firms arn't, Karol does an excellent job on the forum, everyone waiting for there CC's just be a little more patient you will get them soon enough, i have every confidance in them and beleive my certificate will be with me very soon.

Regards David.
 
 

bluenose4464

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Post by bluenose4464 » Thu Mar 29, 2012 7:06 pm
Thanks Karol,

I look forward to receiving my notice of completion

Paul
 
 

mtl

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Post by mtl » Thu Mar 29, 2012 8:31 pm
I also paid my last payment in June last year. and the notes from my review showed i owed 72p. I then called them to find out how to pay etc and was told they would get back to me. i then got a letter saying it was all up to date and nothing was outstanding. I then awaited my completion, when i didnt recieve anything after 6 months i called to ask what was going on and was advised i now owed 600 odd quid. I have since payed this but am still awaiitg a response from GT on how much longer this is going to take. been 3 months now since i paid the 600 and 9 months since the last scheduled payment
 
 

kallis3

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Post by kallis3 » Thu Mar 29, 2012 8:34 pm
Hi,

Because of the VAT problem then there is a backlog on closures. Give them a ring again or email Karol who posts on here via the 'Ask a Question' link on the left hand side of the page and make sure that IVA forum is all that is put in the subject link.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

Grant Thornton

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Post by Grant Thornton » Fri Mar 30, 2012 9:39 am
mtl - Welcome to the forum, do get in contact with me just as Jan has advised and I will review the status of your case and get back to you,
Kind Regards
Karol
 
 

back on track

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Post by back on track » Fri Mar 30, 2012 10:03 am
just a question about mtl case.
why does these extra payments crop up at the end of the iva when they have a full 5-6 years to monitor and keep clients up to date as to what they need to be paying and why.
it astonishes me when i keep seeing these payments appear after the close date when even if they had to take a payment holiday or reach a minimum dividend the ip leaves it till the last minute to tell the client thus holding everything up.yes i understand everybodys circumstances are different but to leave it that late is not very good practice.
cc received 6th January 2014 now upwards and onwards
 
 

ladybird321

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Post by ladybird321 » Sat Mar 31, 2012 10:30 am
Hi everyone,

I am with Grant Thornton and it really disheartens me when I read posts like the above.

Firstly I would just like to say throughout my IVA I cannot fault GT, they have been fair and courteous on the occassion I had to have dialogue with them. However since my final payment I have felt really let down.

My last payment was in Oct 11. GT cancelled my direct debit, I spoke to someone on the phone to clarify my last payment and was told what happens next is it goes to the closures team then between 3-6 months I will get my CC. Mid Jan 12 I receive a copy of my last creditors report. Several hours after receiving it I sat down with a cuppa and causally read through it...then nearly chocked on my cuppa to read in black and white to my creditors that i was in arrears of over £600!!!! I was that horrified I burst into tears. All my previous creditors reports had been fine. I then phoned GT up to be told that the when they had double checked my accounts someone in GT had forgotton to update a payment schedule mid way through my IVA and I should have been paying a little extra each month. I didn't really get an apology as such. I made the payment but was really peed off thinking that it had pushed my closure back 3 months.

I am now feeling quite anxious wondering when this CC will arrive. I know i have to give it a good 6 months (although I do find 6 months not acceptable) but these poor people who have been waiting longer...quite frankly I find it distgusting.

This is not personal against Karol, she is just an GT employee, but come on GT get your act together. Sorry I don't buy all this heavy workloads and backlog, is that my problem? no it isn't! They need to address this. To be honest the more I read on GT and closures it has made me start to regret ever going with GT in the first place.

Rant over...for now! [:)]
Last edited by ladybird321 on Sat Mar 31, 2012 10:42 am, edited 1 time in total.
IVA finished Oct 2011, CC received 27 April 2012, No longer on Insolvency Register 01 May 2012. Jan 2013 - all Credit Files squeaky clean :)
 
 

Broke of London

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Post by Broke of London » Sat Mar 31, 2012 10:46 am
I wouldn't be happy about that at all. If GT made a mistake they should hold their hands up and either write off the £600 or pay it themselves. You shouldn't be penalised!
 
 

ladybird321

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Post by ladybird321 » Sat Mar 31, 2012 10:58 am
Tell me about it....and the fact they had actually cancelled my direct direct after Oct's last payment...I thought I was home and dry. If I hadn't of read my creditors report in detail then I am not quite sure when they would have notified me....I could still be waiting now. I think what upset me the most was that GT had sent the report out to creditors saying I was in arrears.....inferring it was my fault.....not a happy bunny about that! I think that affected me more than having to pay as I can accept that mistakes can happen, I would have felt better if they had come to me before they sent out the report. After going through years of painfully being an IVA then see the word ARREARS when you believed you have successfully finished is not a good feeling.
IVA finished Oct 2011, CC received 27 April 2012, No longer on Insolvency Register 01 May 2012. Jan 2013 - all Credit Files squeaky clean :)
 
 

bluenose4464

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Post by bluenose4464 » Sat Mar 31, 2012 11:03 am
Who is your insolvency practitioner- is it Gareth Neill?, if so put a complaint in against him or whoever your practitioner is
 
 

ladybird321

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Post by ladybird321 » Sat Mar 31, 2012 11:13 am
Yes it is. I paid the money as soon as I could in Jan...maybe i shouldn't have....all I could think of at the time was not further delaying my CC...which is a bit of a farce now after reading how long it is taking people to get them anyway.
IVA finished Oct 2011, CC received 27 April 2012, No longer on Insolvency Register 01 May 2012. Jan 2013 - all Credit Files squeaky clean :)
 
 

lem

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Post by lem » Sat Mar 31, 2012 12:07 pm
I must admit, I don't buy this 'heavy workload and backlog' business either, I am pretty sure that they don't take 6 months to get people's initial proposals together when they first call about starting an IVA so why does it take them this length of time to close complete IVA's down?
 
 

back on track

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Post by back on track » Sat Mar 31, 2012 12:19 pm
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by lem

I must admit, I don't buy this 'heavy workload and backlog' business either, I am pretty sure that they don't take 6 months to get people's initial proposals together when they first call about starting an IVA so why does it take them this length of time to close complete IVA's down?
good point
i suppose they concentrate on getting as much buisness as they can then it does not matter once they got you signed up how they run your case,as they got you tied in and know full well you cant move.
cc received 6th January 2014 now upwards and onwards
 
 

Foggy

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Post by Foggy » Sat Mar 31, 2012 12:54 pm
This is the problem .... many companies seem to devote all of their time and resources to getting you on the hook -- then leave you to flounder once caught!!

There should be a system ( what I have no idea) for you to be able to change if the firm is no longer on the ball.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
 
 

Pandy

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Post by Pandy » Sat Mar 31, 2012 1:20 pm
I agree Foggy,
if we are not happy with our company we should have an easier way to change to another firm, instead of being stuck with someone we are not happy with for the rest of the IVA, we had not choice to go with GT as BE passed us to them, company's can get rid of us but we cant do the same.
If life is what you make it, I must have been in a strange mood when I made mine
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