Open Letter to Frances Walker of the CCCS.

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CoverItAll

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Post by CoverItAll » Wed Apr 23, 2008 2:05 pm
Dear Madam or Sir,

Article "A dangerous liaison for debtors?" by Julian Knight in The Independent on Sunday April 20th 2008.

http://www.iva.co.uk/forum/topic.asp?TOPIC_ID=11280

Frances Walker was referred to and quoted in the above article as follows "But Frances Walker from the Consumer Credit Counselling Service, a debt charity, is one of many critics who think that taking out PPI on an IVA is a waste of time. "I doubt creditors would want you spending money that should be going to them to repay your debts on insurance premiums. People who can't meet their IVA payments should go back to their IVA provider and ask them to renegotiate with the creditors."

Please pass my open letter to Frances. As you will see from the heading of this e-mail, I have already sent a copy to the author of the article.


An open letter to Frances Walker of the CCCS.


On behalf of the Consumer Credit Counselling Service you expressed the opinion to The Independent on Sunday that taking out PPI on an IVA is a “waste of time”, and you supported this by saying “I doubt creditors would want you spending money that should be going to them to repay your debts on insurance premiums. People who can’t meet their IVA payments should go back to their IVA provider and ask them to renegotiate with the creditors”.

Who thinks that Payment Protection Insurance is a “waste of time” ? It can’t be the Creditors, they have been one of the largest sellers of PPI in the past, often rolling up 5 years premiums and adding this to make the loan even bigger. A major part of the unsecured debt that comprises an IVA can often be Single Premium PPI sold by a Lender. Luckily for Lenders who have mis-sold PPI, in these situations people in IVA’s are rarely minded to invest the time and effort in pursuing recompense and damages, because these would not be paid to them, but to their creditors.

You say “People who can’t meet their IVA payments should go back to their IVA provider and ask them to renegotiate with the creditors”. What about the thousands of IVA’s that preclude Variation during the first 24 months - the months during which the greatest adjustment must be made because of the lifestyle changes that are so vital for the success of the IVA ?

Your own CCCS Website states that “Over-indebtedness largely results from a change in financial circumstances, caused by reduced income or overuse of credit, although relationship problems and changes in employment status are also common causes.” Many of the reasons for over-indebtedness listed, are in fact the very situations in which PPI provides protection.

As to the point that PPI premiums reduce creditor repayment, this is complete nonsense. When an IVA is negotiated between an individual and their creditors by an Insolvency Practitioner, their Income and Expenditure Statement will contain an agreed allowance for sundry expenses - creditors allow that this is to be used at the individual’s discretion - so why not for PPI ?

After all the person within the IVA is the only party to the IVA that does not receive a financial benefit from any PPI claim. PPI, by protecting the individual’s IVA payment does not put any cash into their pocket - an IVA payment comprises of only two elements - Creditor Dividend and Insolvency Practitioner Fees. PPI protects both of these, and demonstrates the individual’s determination to fulfil their IVA obligations. Surely this should be commended, not discouraged.

Look at a typical scenario of a self employed craftsman. He probably did not set out determined to run his own business, but ended up doing so because of lack of employment prospects. He was trained in his craft, not trained to run a business. For whatever reason he ends up in an IVA. He makes the necessary difficult lifestyle changes, and disciplines himself to find say £400 per month for his IVA - but he can only do this so long as he does not suffer an illness or injury. He is concerned that either of these could stop him working, and stop him from paying his IVA, so he decides to spend £13.00 per month of his sundry expense allowance not benefiting himself or his family, but protecting his IVA payment, protecting the Creditor Dividend and Insolvency Practitioner Fees. Who has the moral right to say he is wrong to do this ?

Finally, your own CCCS’ Website states “The Consumer Credit Counselling Service is a registered charity whose purpose is to assist people who are in financial difficulty by providing free, independent, impartial and realistic advice.” How do comments like these “assist people who are in financial difficulty” ? Further, if CCCS provide free services - how come they charge Grant Thornton half the Nominee Fee for "assistance" provided in the preparation of a statement of affairs, and what happens to that money? As the Nominee Fee for a “TIX Compliant” IVA is either 4 or 5 times the monthly IVA payment, this can be quite a considerable sum of money.

We should applaud people who accept that they "own their debt", and who try to repay as much as they can, rather than take softer options. Thousands of people who have no major asset like a house to forfeit in Bankruptcy, steadfastly refuse to follow professional advice to take that course, and battle on month after month, denying themselves luxuries, and making the IVA payments they promised to make - because THEY PROMISED TO MAKE THEM.

These people deserve our respect and admiration.


John Tegg.
Director.
DMS Agency Services Ltd.
Administrators of Protect IVA, Protect-a-Debt, and Protect-a-Trust-Deed.
John Tegg
john.tegg@dms4asu.co.uk
http://www.paymentcover.co.uk
STANDARD TERMS for Forum Members for Home Insurance, Self Employed Tradesman's Public Liability, and Short Term Income Protection.
 
 

emma_t

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Post by emma_t » Wed Apr 23, 2008 5:08 pm
Hi John

I can really see the benefit of our product and really want to add this at my review time if possible (November) as I feel it would give me peace of mind for the remainder of my iva.

I will have a chat with Melanie nearer the time and see if this will be possible, if not I still think I will take out cover.

See you in Portsmouth
Emma x
Be positive & look after yourself, there are more important things in life than debts....

Best Wishes

Emma x
 
 

MelanieGiles

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Post by MelanieGiles » Wed Apr 23, 2008 10:21 pm
I am a great supporter of this product Emma, and if you have some spare cash to afford the premiums it is well worth taking out just for peace of mind.
Regards, Melanie Giles, Insolvency Practitioner
 
 

size5

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Post by size5 » Wed Apr 23, 2008 10:43 pm
John's point is one well made.

I, for one, will be interested to see if he gets a reply.

Regards.
Cert DR
23+ years in debt advice
I do not post for anyone other than myself

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joh71262

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Post by joh71262 » Wed Apr 23, 2008 10:51 pm
My only issue with any redundancy type of insurance is that it only pays when you are NOT working at all. I found myself in a situation in 2004 where I was made redundant and it took me a year to get a permanent job again. In that time, I did temp work which meant I had an income (I wasn't in an IVA at the time, but had an unsecured loan with PPI) but could make no use of the insurance.

Do you have a plan that covers for this sort of event ? I would much rather be out there working and earning, no matter what the salary, than have no income at all.
There's light at the end of the tunnel - it's just that sometimes the tunnel seems so long.

IVA Complete June 2009
 
 

ianmillington

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Post by ianmillington » Thu Apr 24, 2008 12:09 am
I would join the chorus here and say that before issuing this letter John bounced it off Andy, Mel and myself, and we all support this.

For my part I would never foist this product on a client, unlike certain banks for example, but it definitely has its merits. I would not seek to dissuade any client from taking out such a policy, so long as the creditors were Ok with it or the client could pay the premiums whilst properly maintaining the IVA, although the (ironically) CCCS guidelines to which we all now have to work don't leave too much room to manoeuvre.

ian
Ian Millington
Insolvency Director
PDHL Ltd (formerly Personal Debt Helpline Ltd)
www.pdhl.co.uk
 
 

cat 1

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Post by cat 1 » Thu Apr 24, 2008 7:56 am
I don't suppose it would cover existing illness?
 
 

CoverItAll

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Post by CoverItAll » Thu Apr 24, 2008 8:51 am
joh71262
Unfortunately PPI Redundancy claims are validated by proof that the Client is fulfilling their Job Seekers contract with the JobCentre Plus.

I have in the past tried several times to design such a contract as you describe, but it has always been impossible to continually validate the Client's search for work without using the JobCentre, or ending up with a product that encourages not finding work, or cvarries much increased premiums. In this area, in many ways, our industry's challenges replicate those of the benefits system.

What we have managed to do, to encourage Clients to take temporary work in the hope that it might lead to permanent employment, is to allow a 12 month redundancy clim to be interrupted by periods of temporary work withour prejudicing the Client's right to claim.
John Tegg
john.tegg@dms4asu.co.uk
http://www.paymentcover.co.uk
STANDARD TERMS for Forum Members for Home Insurance, Self Employed Tradesman's Public Liability, and Short Term Income Protection.
 
 

CoverItAll

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Post by CoverItAll » Thu Apr 24, 2008 9:01 am
cat 1

You will be asked at application stage whether during the past year you have consulted a Doctor or taken any medication other than for minor ailments, and whether you have any ongoing medical conditions.

Any Pre-Existing Conditions will be excluded from the cover, but these exclusions will specifically be brought to your notice, and you will be asked if you still wish to proceed with the restricted cover.
John Tegg
john.tegg@dms4asu.co.uk
http://www.paymentcover.co.uk
STANDARD TERMS for Forum Members for Home Insurance, Self Employed Tradesman's Public Liability, and Short Term Income Protection.
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