Over the weekend over 1000 pounds taken out of my bank with fraudulent transaction

[maxieboy]

Over the weekend over 1000 pounds taken out of my bank account with a fraudalent transaction...2 amnts of 780,290 ..all needed for my bills, mortgate and to love on...normalky leaves me 40 pounds a month spare....bank not refund yet and still looking into this.....what happens re my iva...I am at my wits end and this on top of IVA just started is the ned for me....will they understand....bank seem so unsure i will get it back.....so much for santander...thanks

[Shining]

Oh no that is not good. If this is fraudulent then they will give you it back they have to I think??

Contact your IP and explain and they should allow you to pay your s/o or dd a bit later this month. Hope it's sorted for you very soon.

[maxieboy]

thanks for reply....excuse awful typos.....sitting here like a zombie has not helped my typing.((...but thanks again x

[Shining]

I'd be beside myself too if it happened to me. You read so much about this at the minute. Please contact your IP and hopefully that's one less thing to worry about and hopefully that money will be back with you as soon as and things put right.

[wiggle1]

How dreadful, I really feel for you, I hope your IP and bank get things sorted quickly.

[luluj]

The bank should reimburse you ..however they will probably insist on full investigation first. It might be wise to inform your IP so they can support you through this

[Jo.58]

Hiya
This happened to me had just over £900 taken out from Australia, the bank did refund all the money and gave me an overdraft in the meantime with no charges, so pls try not to worry, easier said then done, hope u get it sorted x

[wiggle1]

That sounds hopeful maxieboy.

[Hyperdrive]

This happened to my sister recently, she had no idea where they got the details from, she got all her money back.

[maxieboy]

argh thanks you guys....support alwasys helps.no money gone back in as yet due to easter hols but ever hopeful.....all have a good week....be frugal )) X

[seagulls]

This also happened to my son but his Bank paid back all monies within the week. Awful thing to happen though and very stressful!

[carole2662]

This happened to me not long ago and the bank did put the money back but the investigation is still going on. The money was used to pay WONGA loans so WONGA are investigating also.The bank did say it could take 7 days for the money to go back into my account but I told them I had bills to pay so they put it in straight away with the assurance I would not have any bank charges added to the account.

[orchid5]

Hi Maxieboy, hope you have been able to put your mind at rest and got something sorted out, good luck and although easy to say try not to worry. x

[maxieboy]

Again thanks for all your support......today another blip...I had a letter from a third party debt recovery party , requested by NAT WEST to send me quite a hard nosed and aggresive letter to say 'pay your debts as soon as possible' or we will continue to call or come round and discuss. I have compalined to my IVA PEOPLE ,as surely they should be dealing with these people....not me....12 months down the line..surely breaking the law of the IVA. once again it's the Banks who are the most aggresive with our debts.. and who give it freely in the first instance . another day another dollar eh guys xx

[Foggy]

Hi Maxieboy. I wouldn't suggest this as a course of action .. but this is what I would do with the threat from NatWest :

I wouold politely reply to the dept recovery people that, if they would kindly advise the time and date they wish to call and speak to me I will arrange to have the police present as they will be guilty of harassment. Alternatively they could discuss the matter, through the correct channels, with the IP.