Dear LongWay
I am sorry you are unhappy with information and advice we have given so far.
When a lump sum of money is received we asses each case on an individual basis, and we will take into consideration things like, your age and ability to continue working, the value of lump sum received, what the lump sum was received for and your original proposal.
We are duty bound to balance both yours and the creditors interests equally and we will ask for proof of any change in circumstances in support of any variation.
In an IVA you agree to pay what you can afford over a certain period of time. In return creditors often agree to write off a significant proportion of what you originally owed. In this instance, had you continued with your original proposal this would have been the case.
When agreeing to an IVA you also agree that if your circumstances improve then you may have to pay more back to your creditors than originally estimated and If circumstances improve significantly enough you may repay your creditors in full.
We have assessed all of the information available from both you and your solicitor and believe offering your creditors 100p£ and leaving you with a significant lump sum after doing this is fair to both you and your creditors.
The team have written to you via letter and email on several occasions addressing your concerns and you will receive a formal and final response to your complaint in writing.
We obviously would rather work with you to resolve this and reach a successful completion of your IVA.
If I can help please drop me an email to
sarah.jolly@freemanjones.com.uk and let us know when it is convenient for us to contact you.