I have stayed quiet in the PPI subject myself but whole thing is being terribly handled. I got a call from DRSP saying they wanted to visit me to arrange for PPI reclaim. I told them I had never taken it out, ever, and I was careful to check all my bills to see it had note been added inadvertently. They insisted on the visit. I showed them all my loan agreements and they clearly showed no PPI taken. They still insisted I sign subject access request agreements on their behalf.
2 months later, a phone call we need some more signatures can we come and visit you. WTF. I told them 'no' and to send them in the post. Nothing has arrived.
2 days ago I got a delivery at home it was a Subject Access Request set of documents, it was huge and from Egg. Heaven knows why it was sent directly to me when they were dealing with it. I rang DRSP, "Oh yes, it should have come directly to us. Can you please post it.". No, I cant the postage was over £20 !!!
Not happy that my FULL personal details on paper form are being passed here there and everywhere. AND I NEVER TOOK ANY PPI !!
I asked if he was from GT or "Credifix trading as EIC", he said that whilst Creditfix and GT share the same offices they are actually separate companies and that he worked for GT.
It would be interesting to see how the lines of separation work in this relationship, it seems that Creditfix are more a subsidiary of GT than an independent 3rd party....
I really don't think that there is any connection between the two firms, but if in any doubt ask GT directly. If there is an association of ownership, then this would need to be disclosed to their clients so as to be fully transparent.
Hi Mel, as a total aside to this thread, I have received my annual report today (funny how I start asking where it is and it suddenly appears). In the report there is a copy of my I&E which has been altered from the figures I submitted. Whilst I under stand that some of the expenses claimed for might not be allowable at the level I submitted I am a bit concerned that they have altered my Income to show I received more than I have.
I realise that you cannot comment on my case and I don't expect you to I was just wondering what would be the norm if you felt the figures were wrong, If they were not happy with them surely they should have contacted me to discuss things..
IPs should only alter figures with the agreement or at least understanding of their clients. Contact your IP firm on Monday to get them to explain the variances for you. Are they asking you to increase your payments at all?
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by MelanieGiles
IPs should only alter figures with the agreement or at least understanding of their clients. Contact your IP firm on Monday to get them to explain the variances for you. Are they asking you to increase your payments at all?
Hi mel, my i&e showed a small decrease in disposable income due to a reduction in income and an increase in costs. The figures have been altered to show a higher income and lower costs which gives the same disposable income as last year. Have emailed the ip and will see what they say.