font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by luluj
All for communicating off forum but I would urge you all to use the official complaints procedures and continue to address your concerns via the appropriate channel.
IVAs are individual afterall - no two IVAs are the same.
I fully appreciate the frustrations and anger that some of you are mentioning on the forum and I am sure if I were in the same position I would want resolution too.
Stay positive and work with your IP / company to move things forward.
Completely agree with you Luluj, any official complaints will most definitely be raised through the proper channels.
The stark reality is this; it does no harm for those of us in the same boat to be able to compare notes behind the scenes; CF seem to be unwilling to state their policies and procedures publicly and any requests for clarification are met with 'email us'.
This takes the conversation away from the public eye (where CF could be held to account for their modus operandi) and allows them to 'divide and conquer'. I dread to think how many people have been bamboozled (or even worse, potentially blackmailed or coerced) into signing things they do not fully understand. We've already seen from users where they've been told a F&F 'can't be submitted unless the changes to the variation terms are agreed'...
Therefore in the same way that CF wish to keep their conversations away from our eyes, we should not hesitate to do the same.
By sharing knowledge and comparing experiences with each other we can hopefully help to ensure that we are treated equally, fairly and equitably.