Question for Melanie

[Julie]

Hi Melanie, my friend left a message on your office answer machine last night. How long does it take for someone to call her back? She's hoping to arrange a meeting if possible.

[MelanieGiles]

We normally call back as soon as we receive the messages, so I am suprised that no-one has contacted your friend yet. Could you perhaps contact me via the website with a brief message and providing your friend's telephone number, so I can check this out.

[Julie]

Hi Melanie - Tina from your office called my friend last night. Tina's taken all her details and is calling back in a few days.

Thanks ever so much for you help - even though there's a long way for her to go yet, she knows she's taking steps in the right direction. x

[MelanieGiles]

It is our pleasure to help your friend Julie - and I hope that we can find an appropriate solution for her.