Question On Reviews

[Roisin75]

We had our annual review last July, but as they have X amount of time to do it - it didnt get done until October time, we had heard nothing back from them since, I spoke to them the other day as we were still missing the documents we had sent them and they said there was missing information on the salary, which none of us understand as we sent all the relevant documents with the T&E form, and that has been completed, they said they will look into it and worse case scenario they would amend accordingly and may have to send that info again, my arguement was we dont have that info again as they already have it. Now im assuming they by law have to work by last years figures, cos it they ask for a new T&E now things have slightly changed not by much, and what would happen about this years review?

They said they will contact me shortly once they have looked into it, but im not happy that this has happened. Is this a regular occurance, have people experianced this before?

Roisin

[louisa.s]

Hi Roisin,
I wouldn't worry about it too much. We too had a similar scenario in which our annual review wasn't done until about July (technically April) and then they lost our documents (luckily I sent copies) and had to resubmit our I&E several times. and as it happened it changed each time we submited a new one due to various changes of circumstance within that period!

My advice would be at your next review or whenever you send paperwork or correspondence to them is to send copies and if they do ask for a a new I&E then send them the changed one to accuartely reflect your current position.

We are with Grant Thornton and I now find it alot easier to keep them updated on a frequent basis with revised I&E changes etc.

Hope that helps?
lou

[MelanieGiles]

I would recommend the use of e-mail and scanning documents rather than snail mail. The number of times I hear clients telling me that they have sent stuff, but which is not received at my office is unreal. And there is definately a problem with the postal system as we send a bag of mail each day to our office in Belfast, and vice versa, and these have been frequently lost over the last couple of years.

But good advice from Louisa to keep copies.

Regards, Melanie Giles, Insolvency Practitioner for over 20 years.

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[Skippy]

I've had to send some stuff to the OR and I relied on Recorded Delivery - I've never learnt how to use the scanner being a bit of a technophobe!

Yesterday is history, tomorrow is a mystery, today is the present - a gift to make the most of.

View my blog at http://skippy13.blogs.iva.co.uk/