Recently had baby and having to pay for childcare.

[boychild]

Hi. Myself and my husband have been in an IVA for just over a year now. I informed them that of Sept this year i would be on part time pay at work AND be paying out for childcare. We are living off practically nothing at the moment and they dont seem to be helping us. Promising call backs and we never get them. I need to know if they will reduce the payments now that we have alot more to pay out each month. Im getting really frustrated with it all as its nearing christmas and havent got a penny. Any advice would be appreciated.

[MelanieGiles]

Are you with one of the larger IVA firms or a smaller practice? You should send them a revised income and expenditure statement and insist that they do you the courtesy of contacting you to discuss options.

Have you tried e-mailing your IP directly? These details can be found on the Insolvency Service's website.

Regards, Melanie Giles, Insolvency Practitioner for over 20 years.

To have me propose an IVA for you, please visit:
http://www.melaniegiles.com/ivaEnquiry.asp

See customer feedback at:
http://www.iva.com/iva_companies/IVA_Advice_Bureau.asp

[boychild]

Thanks for the reply. Our IVA is with Money, Debt and Credit. When we first took it out the were really helpful but recently when i call i just get fobbed off and dont seem to get anywhere. Im having other problems too, after being in an IVA for over a year im still having trouble with my mortgage company saying they havent recieved all the details of our IVA and im making endless phone calls between to two and nothing happens!
I cant figure out the website you mentioned on how to email my IP.
Any advice would be appreciated.

[MelanieGiles]

Post the name of your IP and I will find the e-mail address for you. And I don't understand why your mortgage company are involved. Can you clarify please? Are you in negative equity?

Regards, Melanie Giles, Insolvency Practitioner for over 20 years.

To have me propose an IVA for you, please visit:
http://www.melaniegiles.com/ivaEnquiry.asp

See customer feedback at:
http://www.iva.com/iva_companies/IVA_Advice_Bureau.asp

[boychild]

Hi. Sorry yeah i should clarify that. We had a together mortgage with northern rock, so the loan thats part of it is included in the IVA. However Northern Rock have been taking our mortgage payments since we started the IVA and splitting the payment between the mortgage and the loan, making our mortgage look like its in arrears when it isnt, and therefore claiming our moeny to cover the loan thats actually coveredin the IVA. Does that make sense? Ive spoke to Northern Rock several times and they refuse to put the money theyve taken back onto the mortgage account until they have details of my IVA, even though the loan with them is all under my husbands IVA and nothing to do with me! Sorry its all so confusing.
My IP is Ian Holland, thats all i have to hand, if you need more details ill get them shortly for you. Thank You .

[MelanieGiles]

Ian Holland practices as the principal of Ian Holland & Co - what appears to be a small practice operating from Pinnar. His e-mail address is idh@ianholland.co.uk.

I am therefore confused as to your reference to Money, Debt and Credit. Is there a link between these companies - and did Money, Debt and Credit refer you to Mr Holland?

Northern Rock should not be splitting your mortgage payments between the loan and mortgage, and if they are included in the IVA they will already have details of your IVA proposals - assuming that your IP sent them copies to enable them to vote. There is a very helpful team in Northern Rock's insolvency department who will sort this out for you promptly. I do not know why they need details of your IVA, if the loan is only in your husband's name - but these loans are normally given on a joint basis, so this is even more curious.

Regards, Melanie Giles, Insolvency Practitioner for over 20 years.

To have me propose an IVA for you, please visit:
http://www.melaniegiles.com/ivaEnquiry.asp

See customer feedback at:
http://www.iva.com/iva_companies/IVA_Advice_Bureau.asp

[boychild]

Hi. Money, debt and credit are the company we deal with, all letters and phone calls are to them, and Ian Holland is our IP so we assumed they worked together?
Northern Rock pass us from pillar to post, this has been going on for over a year. The loan is in joint names, but it was only put onto my husbands IVA, however Northern Rock insist that they have nothing to say that im in an IVA and only that my husband is. And until they have my details they will continue to split the payments. Im getting very concerned about this especially as no one seems to be able to help. When i call Money debt and credit they tell me that they have faxed northern rock many times with my IVA details and that they cant help. Do you know how i can sort this out at all? After reading this forum im feeling as though something isnt quite right with our IVAs and the company we are dealing with.

[Adam Davies]

Hi
Are you saying that the NR joint loan was not put into your IVA ?
NR read this forum and am sure that they will put this right,as Melanie states the unsecured part of the loan fallw within the IVA now and so payments made to NR should all go to pay the mortgage.
Regards

Andy Davie
IVA.co.uk Spokesperson

About me:
http://www.iva.co.uk/andy_davie_profile.asp

IVA Helpline: 0800 197 4838
http://www.iva.co.uk/iva_helpline.asp

[boychild]

Yeah thats right, its only on my husbands IVA although it was a joint loan. So have my IVA done that wrong? If it was a joint loan should have it been put on both our IVAs?

[Adam Davies]

Hi
Yes,it should be declared on both.However I'm sure that all will be ok.
Get hold of your IP and ask them to sort this out.
regards

Andy Davie
IVA.co.uk Spokesperson

About me:
http://www.iva.co.uk/andy_davie_profile.asp

IVA Helpline: 0800 197 4838
http://www.iva.co.uk/iva_helpline.asp

[MelanieGiles]

This is indeed a strange tale - no wonder this has confused Northern Rock, and if your IP has left the unsecured loan out of your IVA, that creditor are not bound and can rightly still take payments from you directly.

And I am still find this relationship with Mr Holland and Money Debt and Credit very strange! Clearly there are issues here to sort out first thing Monday morning. Why was the Northern Rock loan left out of your IVA?

Regards, Melanie Giles, Insolvency Practitioner for over 20 years.

To have me propose an IVA for you, please visit:
http://www.melaniegiles.com/ivaEnquiry.asp

See customer feedback at:
http://www.iva.com/iva_companies/IVA_Advice_Bureau.asp

[boychild]

Ive got no idea! They said they would just put that large loan on my husbands IVA as he earns more than me, and i just took what i owed personally, credit card, loans etc.

[boychild]

Sorry forgot to say, we were told that an IVA cant be done jointly, and because it was a joint loan that it would have to go onto just one of the IVAs and couldnt be split

[MelanieGiles]

If that was put to you in the way you have described, then you have been very badly advised and have grounds for complaint. All insolvency practitioners know and understand the principle of joint and several liabiltity, and to treat Northern Rock's loan in such manner represents deliberate negligence on their part.

Regards, Melanie Giles, Insolvency Practitioner for over 20 years.

To have me propose an IVA for you, please visit:
http://www.melaniegiles.com/ivaEnquiry.asp

See customer feedback at:
http://www.iva.com/iva_companies/IVA_Advice_Bureau.asp

[boychild]

Thanks for your reply.What would you advise we do in your proffessional opinion, is it worth comlaining or should we just carry on as we and try and resolve the northern rock matter ourselves? If i were to complain, is there an outside body i could complain to rather than the firm dealing with this? We have clearly got several issue with our IVA company, but i know from past experience with them that when we call we dont usually get any answers. If the northern rock loan is left just in my husbands name can this cause us further problems later down the line? Sorry for all the questions, im grateful for your advice.