Thank you all so much for your replies. We will send of the documentation they require, but will keep plugging to try and find out why they seem to think it necessary to notify Motability. As I said before, I am having enough difficulty in getting my head round the situation we have got ourselves in...

My husband is always here, so that speaking to the IP advisor is not usually a problem. As to income, we are both pensioners - me on State Pension and my husband on a small private pension (he is not yet 65 and was retired early on medical grounds) As for 'buying a cheap runaround'- for a start, whe...

It's on a 3 year contract. I am paid Disability Living Allowance, most of which is paid straight to Motability Operations, who actually own the car, pay the insurance, road tax and maintenance. At the end of three years, the car goes back and you take out a further 3 year contract. The thing that sc...

Although I am quite unwell at the moment and as a result am feeling very emotional and vulnerable, I am also very scared. We are in the process of setting up an IVA and have got to the point where our proposal has been agreed by auditors and we were going to have a telephone meeting on Monday to dis...

Sussed it! [:)] I was feeling incredibly vulnerable on Saturday, for some reason. Too many sleepless nights, I guess. No calls yesterday, but I was still upset about it, but after the support on here (thank you), finding out that they do this all the time and I am not the only one and also after a l...

Thank the Lord for that! [:)] One less thing to stress over.

When we changed our bank account, we went with Abbey, who are part of the Santander Group - in fact, today they have written to say that they are changing their name to Santander. One of our creditors is G E Money, who have also just advised us in the past few days that they are also now a part of t...

Thanks for that. Will do. A really major problem that I have is that I am very deaf and really, really have trouble hearing over the telephone. My husband ususally takes and makes all calls, but, of course, if it is me they want, they won't talk to him, even though he knows the full situation and is...

Sorry, I should have made it clearer. I am using The Consumer Credit Council, who have been very good and supportive, thus far. I really don't relish changing our number, but if I got 29 calls in one day from them, then I think that I just might! As yet, we still have to send off the IVA statement a...

I am at present in the process of applying for an IVA, but my IP advisor needs some information going back three years, which has taken some time to collect. In the meantime, I have contacted all my creditors, made them aware of my situation and made all the token payments, both last montha and this...