We paid our F&F in January 2012 and then took almost 7 months after that for them to say we had to sign all the paperwork for PPI claim and were told it could take another 4 months which it did so it was 13 months in all since F&F payment. We were getting nowhere until i sent an email in January ask...

It took so long with the closure team because of the ongoing PPI claim. I can only assume that this has been dealt with or else we wouldnt have received the certificate. We havnt been notified of the outcome of the PPI claim though but this may be standard procedure. I would be interested to know if...

Well folks after a year with the closures team at GT we have finally received our completion certificate and our IVA is done with. I would like to take this opportunity to say a massive thankyou to everyone on here for the invaluable advice over the last 3 and a half years. We couldnt have managed w...

Hate to worry you folks but we paid our F&F in January 2012 and we are still waiting for closure team to complete. I have emailed them 7 days ago for the umpteenth time to ask for a written timeline and to ask how i put in an official complaint as i am disgusted with their service but i have yet to ...

Its been 12 months for me too since F&F was accepted and paid to GT. Im no further forward so just this week ive emailed the closure team to issue a formal complaint at the time it has taken and the lack of communication unless ive initiated it. I know Gt have to explore every option for the maximum...

We are in the same position.Our F&F was accepted in January this year and we were told 6 months for full completion. Ten weeks ago we were advised that a company would now look into our finances to ensure all is in order ( no mention of PPI's when asked to agree to the company investigating )Ive now...

i have just posted a question very similar to this except we paid a F&F on January 18th this year and still havnt had our IVA closed or received a certificate. The only communication has been when ive emailed them first asking whats going on. we are with Gt too, transferred from BE. we have just rec...

Hi everyone Would like to just ask how long it should take for an IVA to complete after the full and final settlement. Our F&F was accepted on January 18th and we are still waiting for it to be finalised and to receive our certificate. I was under the impression it would complete within 6 months but...

I just wanted to say how marvelous Karol has been from GT. After receiving my email this morning she arranged a telephone meeting with a variation advisor for 4pm today. Have just finished speaking with Breda who couldnt have been more lovely and i feel better today than i have in weeks. who knows w...

Thanks for that Kallis i think i will email Karol direct as it does seem to be a ridiculous amount of time to wait for advice on something that has the potential to turn into a disaster for us. we were originally with BE before being transferred to GT and i must say ive always found BE to be very he...

Hi everyone its been a while since i last posted and i apologise in advice if this is long winded. basically we are 26 months into our IVA where we pay £711 a month. We have paid ££17,915 so far with 34 payments left at £711 = £24,174 over that time. My husband has just been notified that hes to be ...

just wanted to give a big up to Virgin mobile who obviously value their long term customers. Had a leaflet through Friday offering a free Blackberry on a £10/month tariff- 50 mins, 250 texts and unlimited email and internet access for exisiting customers. I applied halfheartedly on line as a credit ...

Hi all I havent posted for a while as fingers crossed our IVA seems to be plodding on but i received a letter this week like Dac saying exactly the same thing so it must be a generic letter to let us know that Phoenix have now taken over our debt. I was advised in the letter to pass it on to my IP s...

we are 2 months into our IVA and my husband has company shares also. we weren't given an option to continue with them. We have to sell the eligible shares each year to go into the IVA and after december my husband is no longer able to buy any and the extra money over each month from not being in the...

Must admit Kallis that we've gone back to basics this summer with the kids. Trips to the swimmimg baths where the kids go free, picnics in the park, bike rides etc. Its kept them amused without breaking the bank and got them excercising at the same time so killed 2 birds with 1 stone. Big difference...