I had exactly the same problem when I received my completion certificate and had to ring GT to ask what it should look like. not an impressive document but very valuable. it would be more self explanatory if it had the words Completion Certificate written at the top.

After finishing my IVA and hearing nothing for several months, I rang GT and was told that my file had not even been sent to the completion dept, I wrote a official complaint and within days I had a telephone call informing me my case was being closed immediately and my certificate would be with me ...

Simple really, tell them you were not miss sold PPI you asked for it on your loans etc, I believe that the wording to claim is....HAVE YOU BEEN MISS SOLD PPI.

Pay it into your IVA as soon as possible, it will go a long way to showing your IP that you are open and above board with regard to income etc.

Congratulations, well deserved after all the hard times people go through to do the right thing and pay off their debt. good luck for a debt free future.

Thanks Foggy and footiemad, it is a great feeling to know it is all over at last, with regard to issuing the completion certificates I think that it will improve after all any complaints made will probably reflect on the Company or the IP who is monitoring your case.

After 5 years in my IVA today has been awesome, I have finally received my Completion Certificate from Grant Thornton. In the 5 years my IVA ran I had no problems at all, Grant Thornton took over my IVA from Blair Endersby and continued to administer my account without any issues at all. Last paymen...

I finished my IVA in June 2014, I thought that I would save my summing up of my experience until I had received my completion Certificate from Grant Thornton. After reading several, well lots of comments about the poor service that Grant Thornton were giving with regard to completion Certificates I ...

I went with Lloyds, I have a Visa debit card and cheque book with no hassles. definately worth trying.

Congratulations on completing your iva, hopefully life will be easier for you now.

Thank you all for your replies, every one is really appreciated.

Hi Melanie, unfortunately no, I rent from the council.

Thank you for the information Foggy, it is really appreciated and makes total sense, I will indeed start asking for the last payment due date. and also inform my bank when the end date draws nearer. thank you regards Lionel

My IVA is coming to an end after 5 hard years, will the payments stop leaving my bank account automatically or do I have to inform my bank to stop payments please. Also will I be informed that my final payment has been received by Grant Thornton and what happens next with regard to being signed off ...

Good luck, I am certain all will go well for you.