Hi everyone, thanks for your kind words and advise. Sorry I have not posted for a few days my husband and I have been away for the weekend to celebrate our wedding anniversary, a gift from my parents, it was heaven to get away from everything for a couple of days. I have had a small amount of progre...

You were completely right, I am just a little shy and was worried she would be angry with me now I've read her lovely email I know shes absolutely fine about it and I should have called her back in the first place, still we live and learn I'm looking forward to speaking to Melanies team and getting ...

Good luck for tomorrow Pennyless I hope everything goes great for you :~)

Just to let you all know I have cjust checked my emails for the first time today and I had a lovely email from Tina at Melanies team. She said I need not have worried about calling her back and the fact that I missed my appointment. I only wish I'd checked my emails earlier so I could have given her...

Thanks elv5 very much appreciated

Hi Kallis3, my 3 little princesses go back to school on Monday, they are also on half term this week. Thats why I have decided to leave it until Monday to contact Melanies team as its near immpossible to hear yourself think with my girls at home let alone have a telephone conversation lol

Thanks everyone for all your support, I have every faith Melanies team are as excellent as everyone has said its clear to see from reading the forum how deadicated she is and I am looking forward to feeling much better about everything once I have spoken to them . I will keep everyone upto date on m...

Hi Kallis3, I have not spoken to Tina since I sent all my paperwork to DFD. To cut a long story short I jumped in at the deep end with DFD as at the time I was panicking and they were telling me what I wanted to hear. Unfortunatly they have told me nothing at all since and now I've realised that I'v...

Thanks Pennyless, I have complete faith that they are excellent and being treated as anything other than a reference number would be great at the moment lol

Thank you so much Melanie that has put my mind at ease I have been worrying about which way to go with my new account all week I will call your office on Monday morning if thats ok, once again I do apologise for my lack of communication earlier. When I spoke to Tina initially she emailed me the expe...

Thank you and from what I have read on the forums I certainly do believe she is the best. I will certainly keep everyone updated as to how I'm getting along, the forum is such a wonderful support I'd have been lost without it. I hope one day soon I will be able to help others in my situation, as you...

Thanks Elv5 so many people speak so highly of Melanie and her team I can see that they are clearly one of the best. I just need to get my confidence back as I have lost it in the last week through lack on communication, if it wasn't for all the great people posting on this forum I don't know what I ...

Thanks Lesley I will do that :) Hi Melanie, I thank you very much, I will give your office another call on Monday morning, when half term is over, the children are back at school and I can hear myself think again lol. I am feeling very unfortable with DFD as they aren't giving me any information as ...

Thank you for your advise Elv5. I agree Melanies team seem excellent, they are always highly praised on the forum

Thank you Pennyless. I have just called DFD again. I explained that I sent my paperwork back and have heard nothing since and just wondered if I could have an update as to whats happening. I was told that they received my paperwork yesterday and that someone would be contacting me in the next couple...