Hi thanks for the tip, I tried the Practitioner website but couldn't fine my person and when I rang Payplan they said the IP won't speak to clients Not sure where to go from here. Has anyone had the experience of not being able to pay for a month. I was let off last months payment due to my car need...

I am in an IVA with Pay Plan and have to deal with a case worker. When I call I speak to a different case worker each time and have been offered conflicting advice. I have read on various sites, including yours, that I should have a IP. Can I insist that I speak to this person?

I have been contacted to say that I could be owed around £12k for mis sold ppi. If i get this i understand that I have to declare it to my case worker, what is the likelihood of me being able to settle my IVA. It seems a waste of time if they just take it and I am no better off