Hi all - we have finally received our Completion Certificate today!!! DFD have advised EIF that the PPI with the account we have never heard of will not be pursued. Now to challenge the mortgage lenders as the CC was holding us up moving to a better deal so we'll see what happens now we have the CC ...

Hi all - just an update. Have now received an email from DFD confirming the PPI is being looked at to close it down. The final report and CC are with the IP for reviewing and signing and should be with us shortly.
Fingers crossed it looks like this nightmare may be coming to an end!!

Thing is TzeKin I have worked with DFD and EIF all the way through but am getting nothing but hassle now. On Friday EIF said the claim was with either Bank of Scotland or Morgan Stanley yet today they say it was with Yorkshire so they don't even seem to know who it is with. I haven't dealt with any ...

Can DFD legally withhold our Cc when we have complied with everything including signing a Deed of Assignment? We have complied with everything EIF have asked apart from signing for a PPI claim with a bank I have never dealt with. Legal advice was not to sign as this could be deemed as a fraudulent c...

This just gets better!!! DFD are asking me to produce evidence that I haven't taken a loan/credit out with a Bank. I hadn't even heard of the bank until EIF mentioned them - am struggling to think what evidence I can provide to show something isn't mine!!! Now banging our heads against a brick wall ...

Furious about this situation now!!! DFD insisted we sign a Deed of Assignment to get our CC issued which we did quite some time ago - they confirmed they had everything they needed. Now had a call from EIF saying that everything is being held up as we haven't signed some forms for a bank we have nev...

Hi - we were allowed to include payments against the life insurance that would pay the mortgage off but not against additional life insurance (i.e. critical illness). We are going to look at sorting that when we receive our Completion Certificate.

Nothing back from DFD yet!! I don't understand why they can't supply an answer immediately when they have confirmed in writing there is nothing (i.e. PPI) holding the matter up and they confirmed 6-8 weeks for issue of CC. That has now gone by and they just don't seem interested. Complaints procedur...

Hi Evette - have sent an email. Look forward to one of your team being able to resolve this issue so we can move on.

Congratulations
Enjoy your future debt free life.

Hi all - this just gets better!! Still no contact from DFD - have emailed IP direct tonight. Found a deal with our mortgage provider that would save us a lot of money per month but they refuse to let us transfer to it as we do not have our Completion Certificate and the interest in the property is s...

Hi - after several emails, I obtained confirmation from them that everything was in place and the CC would be issued within their standard 6-8 weeks from 21/5/14. Emailed when not received and was advised that there was nothing to indicate there should be a hold up (PPI all confirmed as being resolv...

Hi all - haven't been on here for a while but having read lots of stories about delays from DFD, I thought I would add my own. Our variation to accept funds as full & final settlement went through around 10 months ago, after several delays I received an email confirming the CC would be issued within...

Hi - we received our variation report and I asked DFD in December when I could expect to receive the CC. I received an email on 16/1/14 confirming that the CC would be issued but there might be a delay due to Christmas and staff shortages. Nothing arrived so we chased it this week only to be told th...

Hi Judith - thanks for picking this up. Emailing you direct so hopefully you'll be able to look into this for me.
Thanks