A very handy post Neil and a topic often brought up on the forum. How easy was it to complain via the ICO? Paul Thanks Paul. In reply, it is very simple to complain to the ICO. They tell you what information they need on their website and I gathered up all correspondence, including my itemised phon...

Hi all, I hope this is of some use to someone - I thought I'd share my experiences... Background I entered an IVA back in Feb 2006 with 81k of credit card debt (no loans - purely and simply cc debt) spread over 18 credit cards - lunacy looking back now but what's done is done. I used DFD for my IVA ...

hi neil Having seen your post, I have just had to have another look at the customer section on DFD'd website, glad i did and of course you are spot on; it states: 'We are required to review your circumstances on each anniversary of your IVA. For example, if your IVA was approved on 6 June 2007 we w...

kallis3 wrote:

I'm surprised as I know the vast majority of posters on here have to do a final review.

Well, I'll be happy to share my experiences as I go down the closures road..make a note, date going to closures was yesterday 2/1/11 - will keep the forum updated as we go...

Can I just add, I have been told that Near to the end of an IVA we are expected to have a FINAL review. I did post the question on here. Just wondering Neil if you had received anything to have this done? Here is the link to the post. Found this on DFD's website which ties in with my experience eg ...

oscar wrote:

thanks everyone spoke with DFD who gave me the advice immediately many thanks DFD

What was the response, just out of interest?

Can I just add, I have been told that Near to the end of an IVA we are expected to have a FINAL review. I did post the question on here. Just wondering Neil if you had received anything to have this done? I'd be interested to know who told you this flow. I haven't heard about this myself, I always ...

liamjames wrote:

Hopefully this is just a very conservative estimate, and they'll sort you soon!

Thanks for your responses both - I hope so too. So annoying they treat people like this - and they've made a tidy sum out of me too.

I'm getting a bit frustrated with Debt Free Direct. I think I'm at the end of my IVA and despite calling and emailing, nobody can tell me the status of my case. I'm just being told it will get transferred to a Customer Solutions team who will respond in 14 days! The problem is that I'd assumed DFD w...