Good afternoon all, I am very pleased to inform you all that I did indeed receive my C of C, both an email copy last week and today original in the post Hurrah!! But now DFD have sent me a Deed of Assignment to sign??? My question is why?? and interestingly as I have not signed it and opted out of s...

Good afternoon all, did you think I had gone away clutching my C of C .......but no of course not because I still do not have it lol. I rang DFD again on Monday and asked to be put through to Evette ( who initially did get things moving along a pace and told me she would email me a copy of my C of C...

It most certainly is emotional, even that is an under statement of how you feel. In the beginning I felt I had let myself down very badly getting into the situation in the first place I was embarrassed beyond belief even today no one knows so I have shoulder this alone; no ones fault but my own. I h...

I am very pleased to report that I have received an email from Evette to state that my CofC should be with me by July 23rd at the latest; an electronic copy while we await the post and suddenly life is good and faith is restored. Thank you

Many thanks Evette I have emailed you via the DFDforumsupport email but I presume this may not go straight to yourself ?

Perhaps I am being impatient I can see the light at the end of the tunnel I am just afraid someone is going to put something in front of it. I will wait quietly

Just a little up date, confirmation from DFD complaints dept that they have received my letter other than that nothing no email from Matthew no phone calls no nothing......should I have heard anything and no response from your request on this topic Melanie for anyone from DFD to assist

Tzekin I will adopt your confidence thank you

Letter of complaint posted 1st class today to DFD complaints and also emailed DFD customer services with request to forward email onto my IP as I cannot find his email.I have not rung either firm today as it just gets me upset shall I ring Monday ??? they did say funds will have been paid to cover t...

Thank you for your advice Melanie I have actually drafted a letter of complaint to comply with DFD complaints procedure. I am still having difficulty from both sides to determine if payment has been made one says it has the other say they have not received and both say it can take up to 4 days to cl...

Thank you Foggy you lightened the mood for me and think i have acute onset of PIVASS

I apologise if this is now getting boring.....but I would greatly appreciate any feedback from this post. I have telephoned E in F today ( I did not receive a call back however the customer representative informs me that he did ring and had no response) Still no confirmation of DFD making a payment ...

Next chapter: No call received from DFD as expected on Friday so I called today, apparently they could not get through to me so sent me an email which I never received either. Payment has been sent to E in F and as soon as DFD receive confirmation from E in F it will be sent to completions and a cop...

Well, sorry to burst your bubble people but it is now 7.35pm and no phone call have had my mobile at my side all day and no missed calls or messages on house phone oh dear

Just to keep any one who is interested updated: I received an email and then a telelphone call from the very nice Matthew at DFD. He apologised and admitted that there was no excuses or reasons that he could give as to why this invoice to E in F had not been paid as he had passed it to that dept bac...