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by Vikipollard
Mon Feb 11, 2013 7:34 pm
Forum: Disputes and IVA Mediation
Topic: Grant Thorton - Disgraceful
Replies: 66
Views: 26541

They're saying that I have to sign the forms ~ which I assume means that they will then investigate? The fact is that I don't believe I was missold PPI therefore I would never claim it and am more than happy to sign a disclaimer to that effect. They should not be allowed to hold customers to ransom ...
by Vikipollard
Mon Feb 11, 2013 7:22 pm
Forum: Disputes and IVA Mediation
Topic: Grant Thorton - Disgraceful
Replies: 66
Views: 26541

Evening all, Made my final payment to Grant Thornton in September 2012 after six long years of an IVA. No complaints, as it was what had to happen. Now the rant. I received a phone call from EIC today, on behalf of Grant Thornton, about the dreaded PPI. I told them there was nothing to claim as it w...
by Vikipollard
Sat May 12, 2012 11:17 am
Forum: Ask IVA Forum and Industry experts
Topic: Grant Thornton customer services
Replies: 118
Views: 21914

Just to say, that having resent my email with 'IVA Forum FTAO Karol or Claire' in the subject, I had a very comprehensive reply the next day. Having moaned (me that is) about no response, it's only right to sing praises.

Thanks, Claire, for coming back to me so quickly. Very much appreciated.[:)]
by Vikipollard
Wed May 09, 2012 7:17 pm
Forum: Ask IVA Forum and Industry experts
Topic: Grant Thornton customer services
Replies: 118
Views: 21914

I sent an email addressed to Karol or Claire on 30th April but as yet have had no sign of an answer. I appreciate it's only been a week, but really I would have expected an answer by now. I don;t want to have to ring a premium rate number to try to get a response which I actually want in writing! Ex...
by Vikipollard
Fri Jan 13, 2012 9:24 pm
Forum: Ask IVA Forum and Industry experts
Topic: How do I know when to stop paying?
Replies: 4
Views: 1198

Hi, Currently in an IVA of 6 years' duration which was approved in court on 28.09.06. The IP who arranged it (Blair Endersby) had already banked a cheque for the first month's payment on 06.09.06, so all good there. Next payment was made 03.11.06 by phone, as the SO was not yet set up, then 08.11.06...
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