With so many of us unsatisfied at best and significantly out of pocket (due to higher rate mortgages) I feel its time to escalate complaints. Having made the final payment of any arrangement legally we have met the terms of the arrangement and therefore should not be worried about upsetting the appl...

Having paid my final payment in December I have been told by the people at Grant Thornton that it will probably take 6 months before they will issue my "Certificate of Completion". Is there anything I can do to get them to move quicker? Also, it is my understanding that any windfalls in this time ma...