Hi, dont know whats happening to my posts, they dont always appear, i did update on weds but it hasnt come up. Emma has emailed she said she will forward my email to the closure team and they should contact us directly, that was Tuesday, nothing yet. I did explain my reasons again,we just want to co...

Not hard anything back yet, i will email again today and every day if need be. Maybe we should have made more of a fuss but we thought things would just run there course and it would end within a reasonable time and as i have mentioned we have other things to worry about at the moment. will keep you...

Thankyou Gina, email sent x

Hi, I posted earlier this week but it didn,t appear. We completed payments with dfd oct 2011, I asked dfd if we should cancel dd they said we could, we never heard from them again until April 2012 when my husband wrote ( we couldnt get through on the phone) they sent us back the EIC forms which we r...

Hi, not posted for a while, we are still waiting for CC last payment oct 2011 with DFD, we were in contact with Declan but not seen any posts from him for a while. We had the letter regarding VAT variation meeting in may and we were promised our CC within 8 wks, not heard anything since, is there a ...

Thanks Declan, we really are grateful for your help and support. We recieved an update at the weekend, thats all we needed, we now know where we,re up to. Debt Free have been really good and sorted all our financial problems something we couldn,t have done on our own just the problems with closure b...

We got one this morning,going off their timescales it will be nearly eleven months since our last payment. Why could this not have been done sooner, but at least we know things are now moving.

Hi everyone, we are now in our seventh month since our final payment still no completion certificate from DFD.I understand there have been delays with vat and such but just a letter or email to keep us posted would help. We have rang them but all customer service say is our case is with the closure ...

Hi We are still waiting, coming up to 6 months, we have emailed Declan to see if he can help. I ve got say though the whole process (until now) has been quite painless, Im now really good at seeking out bargains when food shopping and have actually become a better cook. We have had some of the best ...

sorry, yes it is me i hadnt registered, i think i will ring them today just to let them know we had no ppi hopefully this will shed some light, i just dont understand why its only now been mentioned
thanks again for advice xx

Hi Arty we made our final payment in oct11 and yes we did contact them to ask if it was our last one they said yes and our case had been passed to the closure team and to cancel dd. We have no ppi to claim back we just though the delay was the VAT backlog
Thanks

5 months after final payment, heard nothing from dfd so i rang to ask about completion cert, told me we need to fill in ppi claim forms (we have not received them) we have not been informed of any extension in fact no correspondence at all. I read the terms of our agreement and the final yearly repo...