Hi all, not sure if anyone has any advice at all but very frustrated!! I'll try and keep it brief; we recently got our yearly direct debit mandate for the coming years rent and it's £75 a month more than last years, even though the letter we received last week said it was only going up by £3.26 a we...

I've been trying for a couple of days but it's quite difficult to get through. I was going to wait for the letter of confirmation but doing the sums tonight i've become quite frustrated and concerned that i'll be short each month, and say for example, I needed a repair carried out on my car, there w...

I've just completed my 4th annual review, and following my redundancy last year (after which I maintained my payments without any breaks) have unfortunately had to take a job with a lower salary. Add to that increased living costs I am surprised to find that my monthly contribution remains the same!...