Thanks mumsy! I've just re-typed it and will get it in tonight's post - I'm at work and don't really fancy scanning stuff like that. Sigh.......What a palavar!![:(]

Hi everyone. You'll just love this....I received my PPI declaration form (for me to state that I don't intend to claim) from DFD yesterday - they've only added a "w" to my surname on the actual declaration form!! Now, just how careless and unprofessional is that?!???? UNBELIEVABLE![:(!]

Hi again everyone. Yesterday when I asked why I have never been "allowed" to speak directly to my IP, I was told something in the vein of - "they don't get involved in the routine stuff and they're extremely busy!" This has always been my major gripe with DFD - no personal touch.....more like a larg...

Well, well, well....just had a "complaints person" from DFD call me - and very professional and pleasant she was too. She took my point about lack of communication with clients and said that this was something DFD could definitely improve upon (she's not kidding!). Anyway, she has spoken to my IP (a...

Absolutely! It's completely immoral......I really do despair at the attitude of some of these Insolvency Companies - particularly the larger ones like DFD. We have all been through so much stress etc in the first place; we certainly shouldn't be experiencing this sort of anxiety and hassle just now....

Thanks very much mumsy - much appreciated; I (like everyone else in a similar position) really don't need this sort of hassle at this stage in the process!

Thanks Niobe. I've just spoken to Citizen's Advice and they have advised that I put my complaint in writing to DFD and send the letter via recorded delivery. They cited the "Supply of Goods and Services Act 1982" and that "reasonable care and skill" should be executed by any company providing a serv...

Hello everyone I entered my IVA with DFD in January 2008. I put forward a F&F in December of last year and was informed of its acceptance around March of this year - I then heard absolutely nothing (which it must be said is not unusual for DFD. I emailed them a few days ago querying the non appearan...