Thanks Tom - I have replied, and to repeat what I said in my e-mail, I can see from this forum that this doesn't appear to be your normal standard of service. Had everyone have been saying "oh yes, they are terrible for service" I would be kicking up a right stink, but hopefully it has been a simple...

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade> Originally posted by TomOConnor llamedos – I’m sorry to hear that you have had difficulties in contacting us. Please email your contact details to tom.oconnor@cleardebt.co.uk and I’ll give you a call back today to try to r...

Thanks HTD & Karen.

I've actually found our PIA on Facebook (by accident! Was googling his name and company name to see if I could find his email address), fighting the urge to contact him that way!

I could cry - as a last ditch attempt, I emailed size5 to see if he could give me an email address - and got an out of office notification!

Heretoday or anyone else in the know, could you point me in the direction of an email address? I rang again last night, making it 6 times, and even left an alternative number in case they rang back today, and hubby rang tonight (after 5:30pm, to be fair, so obviously noone was going to call us back ...

Cleardebt say they are open till 9pm Mon-Thurs. We rang 3 times yesterday evening, and so far twice tonight. Each time the call taker has told us someone would call us back, and as yet, we are still waiting. I'm sure you can all appreciate that being in an IVA can be quite stressful, so to be sat wa...

Ok, the one showing on my file is fine, the default date is before the IVA date. However, on hubby's file there are 4 open, defaulted accounts all with a default date later than the IVA date, some by a couple of days, some by a couple of weeks, one by a couple of months. Should I do something to rec...

After reading other posts on here, I have been and got my Noddle report. It shows the IVA, my current account, my mobile phone agreement and a load of closed accounts, but it also shows a defaulted credit card. I have been and checked back through all my IVA paperwork and the card was definitely inc...

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade> partly because we did not include everything we actually spent at the start, ie. replacement spectacles every 2-3 years; also included dental check ups only (NHS band 1) & did not allow for any treatment (one of us usually...

Thanks Melanie, but why would they be difference on his sheet compared to mine? For example, As said, his income is shown as one amount on my review but £50 more or less (can't remember which way round) on his!

I'm looking at our review documents, and am a bit bemused. I keep a record of all my figures etc, and can see what figures I gave them last year. Looking at my sheet from the IVA co. compared to my partner's sheet, there are some bizarre differences in figures! There is £50 difference between his in...

Ooh, thanks - that sounds like a way to go, and a big saving! Will go have a look into it!

I am a bit bemused by the allowable expenses for medical purposes. The maximum allowable monthly expense for medical/prescriptions is £16 for a couple - I have 3 prescriptions a month, all necessary, so there is £22.95 straight away, not giving any leeway for hubby (who occasionally has episodes whe...