Oh no, that's awful news.

That means even more delay, and it's already been 18 months. I just can't believe it.

Thanks Fletch, much appreciated.

The PPI department said I'd have to contact GT directly at the customer services to get more details as they're seperate parts of the organisation. And I have contacted them but can't get any response via email.

So, I'm really upset. I made full and final settlement of my IVA 18 months ago in 2011. It's now 2013. I just got off the phone with someone who claimed to be from Grant Thornton's PPI department demanding that I sign up to have my PPI investigated for my creditors, I said I had already made my full...

I made full and final settlement in July 2011, I've now been waiting 13 months and still no certificate of completion. Do I win a special prize? Feel like jumping off a bridge. I should try and be more patient but they did receive all the money from me they wanted and I'm still waiting over a year l...