Hi I agree with GilliB and all other advice so far. I was with them from 8/09 until I made a full and final offer in April '12. During this time they did everything they said they would although not alway quickly. I had a few different contacts over the time but all were good. I had a few cases of h...

Just wanted to say a big thank you to Gemma. I'm not sure what you did but this morning I finally got my compleation certificate! Good luck to Raj and anyone else trying to complete an F&F with payplan. Hopefylly now this VAT change has taken effect all future CC will be quicker than 9 months. Thank...

Hi Gemma Thanks for your comment. That is what I am told everytime I call. I'm also told that you only send certificates out on the 10th of each month so if I don't get it by the 15th/16th then I have to wait another month and see if I'm lucky then as no one seems to know who is being processed when...

Hi Raj, I hate to be the bearer of bad news but my full and final was agreed with Payplan back in April '12, I paid the sum straight away but am STILL waiting for the completion certificate despite chasing most months!