Having read all the replies to my original post, there seem to be several common issues that hopefully GT and EIC will pick up from our comments. Incorrect data relating to account numbers by EIC, incorrect transfer of personal data from GT to EIC, and the calls and texts to get us to say yes to the...

No calls today. But then we said yes to letting them do their checks. We also got a text saying about the field agent before I called GT customer services yesterday. We also put a claim in ourselves for a refund of PPI which went into the pot. Not sure what else they can get back.

Hi Karol, Had a call this morning from the 0800 number, explained that I was unsure of the call being genuine, they accepted this. so I then called GT customer services to see if the number was genuine, it is. Basically it was to do with saying yes to allowing GT to pursue PPI, Charges VAT etc. So h...

Thanks for the replies, I am sorry you are experiencing the same, but its nice to know we are not alone. I will let you know the result of my call to GT after I call them tomorrow, Tuesday. I agree, this is why we took out an IVA, to stop being harassed and bullied. Another question, were your numbe...

We have an IVA through Grant Thornton. We were being plagued with calls from 0800669091 who we thought were a bogus company. Just saw on another post that they are EIC working in the same office as GT. We have had no problems with GT so far, 2 years in, but find the constant calls, rudeness of the c...