Well another 6 months on, have sent numerous emails to our ip who does not reply and answer our questions. Have always been polite in any form of contact with GT and our IP but I'm getting really peeved at them now. I am not really a complaining sort of person but think I am going to have to make an...

Thanks Melanie and Viperboyz. Ppi isn't mentioned at all in my terms and conditions and I had never even thought about it until now. As our creditors have agreed and we have paid a settlement figure 10 months ago, can Grant Thornton fail my iva at this point if I do not agree to them claiming the pp...

Thanks everyone who replied and good luck to you all

Sorry to jump in on your thread but I was wondering, as there is no mention of ppi at all in the terms and conditions of my iva and I settled with a lump sum 10 months ago (not got my cc yet though) can I just claim the ppi myself?

I understand how you feel viperboyz, I am in a similar situation with Grant Thornton. Paid a final settlement 10 months ago and all I want is my completion certificate. I just want to get on with my life but this is just getting in the way

Well you would be blacklisted so to speak but if you are getting an iva you probably wouldn't want anything on credit anyway. What I found a pain was not being able to get another mobile phone contract. We have a mortgage and we are not able to move while in our iva without their say so as their is ...

I would like to know who the regulators are too and any contact details for them? Does anybody know if Grant Thornton have a complaints dept or would it be customer services I contact? Thanks in advance to anybody who might be able to help

We are having problems with Grant Thornton regarding getting our cc certificate. We made an offer for a full and final payment which was accepted and paid in September 2012. We received a letter saying thank you and that we would receive our cc within 6 months. It has been nearly 10 months now. This...

Thanks Foggy, I hadn't seen your reply before I posted mine

I'm not sure really! Firstly I would contact their customer services or internal complaints dept and see if that helps. I think one of the experts on here is from the company who dealt with your iva so maybe he might help. Hopefully someone will come along to give us both some advice soon.

I know what you mean Tallchris, it's a nightmare isn't it. There is no justification in them taking so long and causing undue stress and worry. As for the ppi, do you still have your original agreement with the terms & conditions and is there any mention of ppi? There is no mention of it in mine at ...

Hi kst101, thanks for replying. I hope you are one of the lucky ones & do manage to get your cc by the end of the month! I don't mind not getting a penny of the ppi myself, if there is any I just don't understand why the creditors can't just keep it, without wanting to claim it back just so they can...

Also, why have they passed our details on when we asked them not to? I don't know why they won't send our cc. They are now saying we won't get a cc until we let them claim our ppi. Surely, it is not in our creditors interest to claim our ppi, take, what I imagine would be a sizeable cut then give th...

Hi everyone, this is my first post. Hope somebody can offer advice. It has been almost 10 months now since our full and final payment offer was accepted and paid. We received a letter saying thank you and that cc would be with us within 6 months but still haven't received it. It seems to be because ...