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by Jason.66
Thu Oct 23, 2014 8:17 am
Forum: Ask IVA Forum and Industry experts
Topic: Who do I complain to about the service I am NOT getting from DFD.
Replies: 24
Views: 11358

Just an update for those who follow this link ... I feel as though I have been forced to sign what seems to be another contract other than that that was agreed in my origanal iva contract,they say it's to do with PPI ,seems to me like they are giving an open contract like never never, I have asked f...
by Jason.66
Sun Oct 19, 2014 12:12 pm
Forum: Ask IVA Forum and Industry experts
Topic: URGENT DFD. please contact me as promised
Replies: 46
Views: 10026

I am to with Dept Free Direct . And I'm afraid that contact by phone or e-mail is very poor to say the least ,I have now been in an iva for seven years and they have not contacted me unless I phone or write to them and that's not easy,as to Evette don't waiste your time with this one as she is also ...
by Jason.66
Sun Oct 19, 2014 11:58 am
Forum: Ask IVA Forum and Industry experts
Topic: Who do I complain to about the service I am NOT getting from DFD.
Replies: 24
Views: 11358

Yet again I'm awaiting contact from the above ,person who contacted me on the 8th and said a decision would be made after a few amendments to creditors within 24hrs,
Still wait !
I'm with DFD ,debt Free Direct.
Now nearly seven years ,
I can not remortgage or move on in life .
by Jason.66
Sun Oct 05, 2014 9:17 pm
Forum: Ask IVA Forum and Industry experts
Topic: Who do I complain to about the service I am NOT getting from DFD.
Replies: 24
Views: 11358

As you can see from what I'm complaining about the DFD miss conduct of my iva, If anybody can help me ie solicitor to take them on for the service they are not supplying please contact me and I will run through the details and also send a copy of the origanal contract with them not their new one.......
by Jason.66
Mon Sep 08, 2014 9:16 am
Forum: Ask IVA Forum and Industry experts
Topic: Who do I complain to about the service I am NOT getting from DFD.
Replies: 24
Views: 11358

Just to keep an update still awaiting closure ,half the company's they want PPI claims have already been pursued ,just another time wasting exercise fromDFD, Complaints going in now and media posts are going to be forwarded to other sights about how much DFD are dragging their feet on allot of cases...
by Jason.66
Mon Aug 25, 2014 11:32 am
Forum: Ask IVA Forum and Industry experts
Topic: Who do I complain to about the service I am NOT getting from DFD.
Replies: 24
Views: 11358

Hello Evette ,I looked into your profile and noted that it's another e-mail to DFD customer support team which I have already contacted several times ,
So not shore why you can not see into what is going on from them ,
by Jason.66
Tue Aug 19, 2014 2:45 pm
Forum: Ask IVA Forum and Industry experts
Topic: Who do I complain to about the service I am NOT getting from DFD.
Replies: 24
Views: 11358

Owe and people out their it's been nearly seven years ago since I started the iva ,so don't hold your breath by using DFD...
by Jason.66
Tue Aug 19, 2014 2:42 pm
Forum: Ask IVA Forum and Industry experts
Topic: Who do I complain to about the service I am NOT getting from DFD.
Replies: 24
Views: 11358

I was contacted from DFD and no surprises here they said they needed more ppi information to be sent to them ,they have not even contacted me over this ,and I have already sent all the information I had,I have sent e-mails now to DFD and asked them to forward what they want but I think they are stal...
by Jason.66
Thu Aug 14, 2014 12:06 pm
Forum: Ask IVA Forum and Industry experts
Topic: Who do I complain to about the service I am NOT getting from DFD.
Replies: 24
Views: 11358

Hello I'm currently in an iva and it's now been nearly six and a half years since I started the iva process ,I'm fed up with debt free direct as the give you no communication on when it will come to an end and believe me it's one way communication,me.... I have followed all the process and all ppi c...
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