Hi Timbo14 My name is Spencer, I am part of the team at Freeman Jones. I would like to look into this for you and provide the clarification that you need. Please could you send me an email with your Freeman Jones reference number to spencer.last@freemanjones.com and I will get straight on to this fo...

Congratulations on completing your IVA, and on behalf of all of the team here at Freeman Jones we wish you all the very best for your debt free future

That's great news briggadeen! Congratulations and all the best for a debt free future.

Hi Kevwillo, Thank you for your email, we have reviewed your case and I can confirm that your IVA does in fact have a modification that was added by one of your creditors. This modification requires you to pay any available equity into your IVA before it can complete. Based on the property valuation...

Hi Kevwillo, My name is Spencer, I’m part of team at Freeman Jones. I am sorry we haven’t explained this very well for you. As usual Foggy is correct. The approach we take is to calculate the equity at an 85% Loan To Value level. If the available equity is more than £5,000 we would usually ask the c...

Hi Mr-Mrsear,

Thank you for your email,

We are currently looking into your case for you to determine exactly what is required to complete your IVA.

We will provide an update as soon as possible.

Thank you.

Hi Mr-Mrsear, My name is Spencer, I am part of the team at Freeman Jones. First of all congratulations on nearing the end of your IVA. I would like to look into your concerns mentioned and see exactly what’s required to achieve completion of your IVA. Please could you send me an email with your Free...

Hi minerver, We are keen to look into this matter for you but still haven't heard anything from you. My colleague Steve will be on annual leave from tomorrow. In his absence please could you send me an email with your Freeman Jones reference number to spencer.last@freemanjones.com and I will be happ...

Hi Foggy, we use real time valuations online, although we’re happy for customers to provide their own official valuation if they’re unhappy with the valuation we obtain for them.

Hi Bruce.c My name is Spencer, I’m part of the team at Freeman Jones. I was able to locate your case and I can see that you have spoken to your Relationship Manager this morning. We are happy for you to provide an alternative valuation for your property, however we will need to supply a full valuati...

Hi belgarion,

We’re delighted to hear that you've received your Completion Certificate.

Thank you for your comments, I’ll be sure to pass them on to the rest of team, and on behalf of everyone here at Freeman Jones we wish you all the best for your debt free future.

Regards.

Hi DCX1983, Thank for getting in touch. We have reviewed your IVA today and I'm happy to confirm that we have been able to complete its closure. We expect to be able to send out your Completion Certificate within the next seven working days. Please let me know if there is anything else I can do for ...

Hi Channing222 I'm delighted to confirm that you have now completed your IVA and that your final report and Completion Certificate will be been sent out in the post shortly. I'll make sure that a copy is also emailed to you, as I know your post service can be hit and miss. If there is anything more ...

Hi DCX1983 Thank you for your post. We do understand that when clients reach the end of their IVA they want to get their Completion Certificate as quickly as possible so they can move on with their lives. As you say, we usually quote four months as our service standard for issuing Completion Certifi...

Hi DCX1983, My name is Spencer, I am part of the team at Freeman Jones. Thank you for your post and congratulations on completing the final payment to your IVA. We aim to get all Completion Certificates out as soon as possible. In certain cases this can take up to four months, however we always ende...