Search found 10 matches

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by oand
Sat Jun 27, 2015 6:18 am
Forum: Ask IVA Forum and Industry experts
Topic: Can I complain ? I believe extension is due to office being understaffed.
Replies: 18
Views: 5966

Hi guys I have to say that I have managed the PPI company to deal with the outstanding PPIs by the way of talking to their complaint department- all PPI searches have been done and my PPI case has been closed within a matter of a month! I also e-mailed a formal complaint to my IVA company (following...
by oand
Wed May 27, 2015 8:58 am
Forum: Ask IVA Forum and Industry experts
Topic: Can I complain ? I believe extension is due to office being understaffed.
Replies: 18
Views: 5966

Thanks a lot Lisa. I am waiting for their reply to my complaint- see what happens!
by oand
Sun May 24, 2015 3:21 pm
Forum: Ask IVA Forum and Industry experts
Topic: Can I complain ? I believe extension is due to office being understaffed.
Replies: 18
Views: 5966

Cant't wait Lesley- I am sure the feeling would be better than the feeling before you go on a holiday!
by oand
Sat May 23, 2015 3:37 pm
Forum: Ask IVA Forum and Industry experts
Topic: Can I complain ? I believe extension is due to office being understaffed.
Replies: 18
Views: 5966

Thanks Lesley!

I have submitted my complaint now- let's see what happens after the bank holiday!

I greatly appreciate your support and advise- thank you.
by oand
Sat May 23, 2015 2:51 pm
Forum: Ask IVA Forum and Industry experts
Topic: Rule 5(2) re IVA extension
Replies: 6
Views: 2196

Many thanks for your reply lifenoteasy- I hope this is the case and that it will be all over soon...
by oand
Sat May 23, 2015 8:57 am
Forum: Ask IVA Forum and Industry experts
Topic: Can I complain ? I believe extension is due to office being understaffed.
Replies: 18
Views: 5966

Thanks A lot Andy- you are very helpful and reassuring.. Would I complain to the internal complaints department or to the Ombudsman? Would you be aware of the wording for these formal complaints? What do I need to state in the complaint? I have checked the credit card statements and there is no ment...
by oand
Sat May 23, 2015 8:51 am
Forum: Ask IVA Forum and Industry experts
Topic: Rule 5(2) re IVA extension
Replies: 6
Views: 2196

Many thanks Andy for your reply.

What will happen if I go to work full-time during this extension and therefore earn more money? Do I need to pay more money into the extended IVA bearing in mind that I have made all of my contractual payments to date?

Many thanks in advance.
by oand
Sat May 23, 2015 1:55 am
Forum: Ask IVA Forum and Industry experts
Topic: Rule 5(2) re IVA extension
Replies: 6
Views: 2196

Good morning I have a question re 5(2) IVA extension rule, which states that "Supervisor may, if she/he thinks fit for the purposes of fulfilling the arrangement, extend the arrangement by sending a notice saying so to you and to all creditors". My question is whether the 6 months extension should t...
by oand
Sat May 23, 2015 1:42 am
Forum: Ask IVA Forum and Industry experts
Topic: Can I complain ? I believe extension is due to office being understaffed.
Replies: 18
Views: 5966

Hi Lesley

Many thanks for your reply. I made the payments and the proposed extension is for admin purposes - this is what is stated in their e-mail.

I just want it finished, I followed all the rules and I don't see the need for this 6 months extension.
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