They didn't agree a amount just any overpayments would be refund . Which is 7 months @ £420.00 .

Today I had a response to my email which said , further to your emai, I can confirm that we would look to refund any monies due during the closure process. We would aim to send a cheque to our clients with the final documentation in regards to any refund . Should this cause any issues, please devise...

Kallis3 it was a standing order which I have canceled now . Just can't understand why I wasn't told months ago that it was my last payment in January and they have let me continue with my payments.

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade> Originally posted by kallis3 Ginger - is it Standing Order or Direct Debit? If the former you can stop the payments now and tell them to refund the money, if the latter then stop the DD and tell them not to take any more m...

I've emailed them but I will follow up with a letter like Andy suggested . It normally takes over five days for a response to my emails .[:)]

I paid by standing order so do you think I should still email them ?

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade> Originally posted by Ginger.666 I've been in my Iva since November 2009 I emailed my ip last week to ask when my last payment would leave my bank. The reply was January 2015. I've made 7 more payments since January ! But w...

I've been in my Iva since November 2009 I emailed my ip last week to ask when my last payment would leave my bank. The reply was January 2015. I've made 7 more payments since January ! But was told it could take 16 weeks for them to give me my over payments back. Can they do this? £2940 is sitting ...

No I am with the closer team at the moment. But I would of thought I would of had some sort of contact from them to tell me to stop my payments. I suppose it's money in the bank when they do eventually refund me. Thanks for the reply .

I emailed my ip last week to ask when my last payment was due to leave my bank! The reply January 2015 ! 7mths overpayments =£2940 ! They said it could take up to 16weeks to give me it back . Should it take that long ???