I rung them and emailed them constantly and got it sent after about 3 weeks of doing so. So just keep at them and they will send it out

Thanks for the link. It's just so frustrating. I was just so happy/ relieved when I made that final payment and I didn't think I'd have to fight to get my completion certificate. It makes you wonder how many people they have on their books who are just accepting this when they could be getting their...

I'm sick to my back teeth of payplan and wanted some advice from people who have complained about them.holding onto their completion certificates and have managed to get them. In short I am on my 4th complaint email asking for my completion certificate. I wrote that I am willing to agree they can ke...