Search found 6 matches

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by PayPlan rep
Thu Mar 09, 2017 2:06 pm
Forum: Ask IVA Forum and Industry experts
Topic: How and who do i complain to regarding PayPlan ?
Replies: 4
Views: 1224

Dear Philcr, Sorry to read that you're not happy about your recent experience. I'd really like the opportunity to try and help. If you're happy for me to do this, please can you email me at online@payplan.com with your client ID so I can look into your case asap. Thank you and look forward to hearin...
by PayPlan rep
Thu Feb 02, 2017 11:50 am
Forum: Ask IVA Forum and Industry experts
Topic: Lack of contact from IP
Replies: 10
Views: 997

Dear Pied Piper, Thank you for bringing this to our attention and I apologise about the lack of communication that you have been experiencing. I'd really appreciate the opportunity to look into your case and help. If you're happy for me to do so, please can you contact me with your client ID to onli...
by PayPlan rep
Fri Jan 06, 2017 9:54 am
Forum: Ask IVA Forum and Industry experts
Topic: RX1 Restriction on property Payplan
Replies: 14
Views: 1909

Hi Country girl,

Would you be able to email online@payplan.com and I can look into this for you and keep you informed.

Thank you

Tracey
by PayPlan rep
Fri Jun 24, 2016 10:19 am
Forum: Ask IVA Forum and Industry experts
Topic: An update
Replies: 18
Views: 4690

Very pleased that its all sorted now and thank you for your comments below. If there is anything else that we can do, just let us know. font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade> Originally posted by Mr Frugal Very latest update from Payplan is that I have now recei...
by PayPlan rep
Tue Jun 21, 2016 12:15 pm
Forum: Ask IVA Forum and Industry experts
Topic: An update
Replies: 18
Views: 4690

Dear Mr Frugal, I'm sorry to hear about your experience. Would you be able to contact us at PayPlan directly so we can look into your file and help get it resolved? Thank you very much PayPlan Representative font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade> Originally post...
by PayPlan rep
Tue Jun 21, 2016 12:09 pm
Forum: Ask IVA Forum and Industry experts
Topic: An update
Replies: 18
Views: 4690

font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade> Originally posted by Mr Frugal Hi all I haven't posted in a while but thought I'd provide an update on my current ongoing circumstances. My last payment left the bank in April and I also signed PPI deed of assignment at th...
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