I think it's sorted I got a response from customer service that says after a recent review my Iva is complete and I should receive my certificate in next two months. If I don't Laura I will recontact you. Thanks to everyone for the advice

Hi Laura I have just tried to email you and it just says this email is restricted posmaster delivery failure. Al y other way to get in touch?

Thanks Lisa

Is there another way of getting hold of Laura as I emailed her and got this back Delivery has failed to these recipients or groups: dfdforumsupport@fairpoint.co.uk Your message can't be delivered because delivery to this address is restricted. For more information about this issue see DSN code 5.7.1...

Thanks I will email Laura for advice. I think I may be expecting too much from them. After 6 years it just feels almost there but still have to wait for it all to complete. I paid my final payment in November I just would like some sort of idea from them that they are at least on to closing it .

<t>I finished my lva a month early nov 16. However every time I ring up debtfree direct I am told that I should have received a letter from the closure team but never have. Was referred and still nothing, followed the complaints procedure and I haven't heard anything from that which was 7days ago. A...