Thanks everyone for the replies, I emailed laura along with all my paperwork including the info when the creditor got added to my agreement, she responded immediately and is currently working on it.
Once again thanks laura for acting so quickly on this matter for me.

Hi, Had my F & F accepted 2 weeks ago, paid them the funds yesterday.. I then came home from work today to find a letter from DFD saying another creditor has approached them that was not included in my agreement!!! shock horror, I'm now thinking I'm going to have to go through this whole process aga...

Thanks for the recommendations, I have emailed fairpoint this morning, they have apologised for how long it has taken and said they are waiting for my IP to sign the relevant documents and once they have Rhodes they will arrange a creditors meeting within 28 days - however still haven't received the...

<t>Hi,<br/> I'm hoping someone can advise me of how to move things along.. as above I put a settlement offer in back in October 2016 which was an offer of only £300 short of what I would have paid over the full term of the IVA (thanks to a family member willing to help me) they requested all the inf...

Hi, Thanks for responding, yes I have been in contact with them on a monthly basis and they just keep saying it is a slow process and have suddenly decided they don't have all the PPI documents they need from me even though I have signed numerous PPI documents of the last couple of years, they said ...

Hi, I'm hoping someone can advise me of how to move things along.. as above I put a settlement offer in back in October 2016 which was an offer of only £300 short of what I would have paid over the full term of the IVA (thanks to a family member willing to help me) they requested all the information...