Thanks for your response is there any legal stance that can be taken to argue it at all ? I understand about huge windfalls of course that would need to go to my IVA supervisor to decide but this isn’t a lot and it is only for their failed customer service which led to the debt in the first place ! ...

Hi all , So my IVA is due to end in 2 months I recently launched a complaint against one of the creditors included in my IVA and have been awarded £250 compensation . The creditor is now stating they are offsetting this compensation against my debt even though it is included in my IVA . Can they do ...