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by jill109
Fri Sep 19, 2014 8:40 am
Forum: Ask IVA Forum and Industry experts
Topic: Who do I complain to about the service I am NOT getting from DFD.
Replies: 24
Views: 11360

I think dfd should be investigated we too had hardly any communication when they do reply none of our issues are addressed. We made our final payment I january. We have no equity or ppi but now they want 12 more payments even though it clearly states in our arrangement this would only happen if we h...
by jill109
Wed Aug 20, 2014 10:38 pm
Forum: Ask IVA Forum and Industry experts
Topic: Told that I will have to pay a 7th year. Bright light at the end of the tunnel is dimming fast.
Replies: 23
Views: 6762

we too have problems with DVD, our arrangement states year 4 but nothing was done by DfD even though we gave them our mortgage balance. we had no contact from DFD in over 2 years apart from our I and e every December. We resent our mortgage balance 12 months later and it was not till 2 months after ...
by jill109
Wed Aug 20, 2014 10:10 pm
Forum: Ask IVA Forum and Industry experts
Topic: DFD Texts
Replies: 5
Views: 2338

surely a formal written letter should be sent out not a text which is very unprofessional.
by jill109
Wed Aug 20, 2014 7:32 pm
Forum: Ask IVA Forum and Industry experts
Topic: DFD Texts
Replies: 5
Views: 2338

But surely our arrangement ended on date of last payment which was 6 years after it started any variation should of surely been discussed before completion of payments and end date of arrangement..Our PPI was satisfied I'm boggled and I agree the 'competition ' answering style of the text is dispica...
by jill109
Wed Aug 20, 2014 6:55 pm
Forum: Ask IVA Forum and Industry experts
Topic: DFD Texts
Replies: 5
Views: 2338

Hi all we made our final payment in January this year after 5 weeks of no confirmation from DVD I emailed them, 3 days later they replied saying payments were complete and to cancel our standing order.This week we have received a text asking us to text back 'yes' so they can contact our creditors fo...
by jill109
Fri Jan 24, 2014 8:52 pm
Forum: a success story
Topic: Yipppeeeeee
Replies: 13
Views: 12241

[:p Whooooop finally after 6 years, 4 changes of supervisor, 100's of tears and 3 extensions we have made our last payment. With DFD so not expecting our completion certificate anytime soon, but don't really care, I never want credit again. so to all those who have just started their Iva's or part w...
by jill109
Wed Sep 19, 2012 10:32 am
Forum: Ask IVA Forum and Industry experts
Topic: PPI claim holding back IVA closures
Replies: 42
Views: 7434

Hi We have been told that if we dont claim our PPI our IVA will have no closure, but we knew we didnt have to have PPI when we took loans and credit cards out as we had a family member in banking. So why are we expected to lie and claim we were mis-sold something we were not. We took the PPI willing...
by jill109
Tue Sep 13, 2011 10:06 am
Forum: Ask IVA Forum and Industry experts
Topic: Ppi
Replies: 11
Views: 1666

Why do I still have iva novice under my name [:p] I,ve only 14 months to go till my IVA completes, i,m an old hat now with all this stuff lol x
by jill109
Tue Sep 13, 2011 9:54 am
Forum: Ask IVA Forum and Industry experts
Topic: Ppi
Replies: 11
Views: 1666

Hi
We have just received forms to, to fill in so DFD can reclaim PPI. When we took the poans with PPI we did know what we were doing, should we tell DFD this or just fill the forms and send them back.
by jill109
Wed Feb 10, 2010 4:47 pm
Forum: Disputes and IVA Mediation
Topic: Dispute regrding Debtfree direct
Replies: 21
Views: 5277

thanks melanie but i didnt mean my full payments were going to be erratic we can afford the proper payments each month its not knowing how much we can pay extra each month to catch up the 3 months when i was laid off.
by jill109
Tue Feb 09, 2010 7:56 pm
Forum: Disputes and IVA Mediation
Topic: Dispute regrding Debtfree direct
Replies: 21
Views: 5277

P.s we were also told the reason we have not received or been asked to complete a review in January is because they knew we couldnt afford to increase payments. Surely we should have a review to see if we are struggling to.
by jill109
Tue Feb 09, 2010 5:27 pm
Forum: Disputes and IVA Mediation
Topic: Dispute regrding Debtfree direct
Replies: 21
Views: 5277

Hi everyone, well my husband finally got a call on his mobile at work today from dfd. When he called me to let me know his version of what was said was jumbled so i got home and phoned them my self. They are still sending us the breach order apparently this cannot be reversed. Does anyone have advic...
by jill109
Sun Feb 07, 2010 6:14 pm
Forum: Disputes and IVA Mediation
Topic: Dispute regrding Debtfree direct
Replies: 21
Views: 5277

Thank you once again, i have slapped my face and decided i will call them tomorrow when i get home from work i will post tomorrow when i know something (hopefully).
by jill109
Sat Feb 06, 2010 4:57 pm
Forum: Disputes and IVA Mediation
Topic: Dispute regrding Debtfree direct
Replies: 21
Views: 5277

Thanks Kallis and Melanie....but cant explain in words why i,ve got this fear of calling now, think i,m going mad, I got paid yesterday so have paid first full month since i got laid off 3 months ago and paid extra £64 pounds out of food money, i just want them to know i,m not avoiding my debt, i do...
by jill109
Sat Feb 06, 2010 6:57 am
Forum: Disputes and IVA Mediation
Topic: Dispute regrding Debtfree direct
Replies: 21
Views: 5277

Arghhhhhhhhhhhh! its Saturday and still nothing, all i want is just one call. I know this sounds stupid but i dare,nt even call them in case i get told they no nothing about my case been looked at.
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