Yeah, very unfair, won't be doing overtime again to be able to go to a friends wedding that's for sure

Thankyou for your advice

I did escalate it and they came back and said the same thing, regardless of what month it was for it was received in June and therfore stands

I just don't understand why they are penalising me when it was an employers error, just doesn't seem fair to me

I've been fighting it for 2 weeks now and its making me poorly but they just seem to care, I'd borrowed the money that I was expecting last month so haven't actually got it to pay back so would have to borrow it again ☹

Hi I was underpaid from an employer in May and they said that they would pay me the shortfall in June, of which I explained this to Payplan when I sent my monthly payslips in However come June pay day, I received a bonus from my full time employment, when I sent my payslips into payplan, I explained...

Thu May 12, 2022 1:20 amluluj wrote:

I would have been cross if they had taken a different stance !

Me too, just wait for rhem to respond re the working from home tax allowance now

I'm shocked had a response within 24 hours, it can all be kept

Tue May 10, 2022 9:25 amFoggy wrote:

A few years ago now Payplan, apparently, had a reorganisation and "re-resourcing", since when their service does appear to have gone downhill I am afraid.

That doesn't surprise me, out of the 12 that I have spoken to in the last year 3 have been quite nice, guess its just luck of the draw

I'm with payplan, I've never had a response in less that 7 days, and don't like ringing any more as I get in a fluster as they don't let me finish what I'm asking and some of the advisors can be patronising

Have asked the question, don't expect a response for about 10 days if I'm lucky

Ok thankyou, I will send them an email and ask the question

Hi, as the £150 energy rebate scheme has kicked off, does the whole amount supposed to be all paid into the IVA scheme, just wondering as the working from home tax rebate is classed as income and taken into account on the budget plan
TIA