Hi

Thanks to everyone for their support. I took the advice and sent them a recorded delivery letter. Strangely enough, they responded straight away with a figure which we can now settle. Hopefully, come the 29/3 it will all be completed. Fingers crossed.

Their letterhead says they are regulated by the Insolvency Practitioners Association. Is there any reason why they couldn't deal with this issue by email or letter? They haven't even suggested talking about it over the phone, just to make an appointment. This is my original email: Good evening It is...

In both IVAs (My husband and I both have them), it refers to £4000 plus vat as being the limit, although in their annual statements there are also pre-IVA fees included of just under £2k each. Can they just fail it, or do they have to give us some warning so that we can rectify the shortfall? (We ha...

Our 5 year IVA is due to end on the 29/3/09. Approximately 2 weeks ago I emailed our Supervisor to ask what the procedure is to complete the process and how much shortfall there is (we were aware there might be)as our parents had offered to help clear anything left. Our supervisor responded by sayin...

Okay, thank you. Our IVA is due to finish on 12/3, but based on the last statement we received from the company dealing with the IVA, I think we might be short on the payment level. I wrote to them asking to clarify whether this was the case, but all they came back with was 'it may be possible to va...

Both my Husband and I entered into an IVA in 3/2004, agreed at 25p/£ for 5 years. We have noticed that a joint loan of £30k is on both our accounts at the full £30k (not 50% as I would have expected). Is this correct?