You'll be glad to know after I wrote to the IP with details of all the payments I had sent along with confirmation from the bank that all the monies had cleared they have found all my payments and have agreed with me that I am not in arrears.[:D] So that is a weight off my mind, though it still conc...

Well I've written to them with all the details and a breakdown of all the payments I've made, fingers crossed they will get their act together. And confirm that I am not in arrears.

Only 16 months to go...

Well I'm with them and things had been running very smoothly until they started writing to me telling me I'm in arrears when I haven't missed a payment. Which is very concerning.

Hi, First time poster. My IP wrote to me last week demanding payment of arrears of £715.00 which came as quite a shock as I send my monthly payment to them every month religoulsy and also include half of all bonuses as soon as I get them. I queried it over the phone but they couldn't give me a satis...