Search found 25 matches

Search found 25 matches Page 1 of 2
by David Rankin
Thu Jun 08, 2017 12:10 pm
Forum: Ask IVA Forum and Industry experts
Topic: IVA company wants access to bank accounts. Can they force?
Replies: 21
Views: 2992

If it was me, and I guess most people on here, the ONLY people that I would be happy with ANY sort of online access to my Bank Account is my bank and myself. If and when my IP wanted to see anything on my statements they asked for copies ... anything else opens up more security issues ... the least...
by David Rankin
Thu Jun 08, 2017 8:31 am
Forum: Ask IVA Forum and Industry experts
Topic: IVA company wants access to bank accounts. Can they force?
Replies: 21
Views: 2992

Thank you for that explanation, David. Very interesting. However, my worry is that many of the customers contacted in this regard are feeling bullied into handing over details with which they are not comfortable --- it should be made clear that there is no compulsion (as, indeed, unless they have a...
by David Rankin
Thu Jun 08, 2017 8:23 am
Forum: Ask IVA Forum and Industry experts
Topic: F&F offer submitted to CF
Replies: 13
Views: 1351

Thanks Foggy helpful as ever :D I just hope the communication with them starts to improve as it is stressful at best trying to get replies from them!! I have just read they now have an office in Mauritius which could be why the customer service team in Glasgow will never transfer you to speak to a ...
by David Rankin
Thu Jun 01, 2017 3:47 pm
Forum: Ask IVA Forum and Industry experts
Topic: IVA company wants access to bank accounts. Can they force?
Replies: 21
Views: 2992

Just to clarify this for everyone, when we conduct an annual review we request that our customers use a secure application that allows them to securely access their banking details. This application does not allow Creditfix or any of its employees access to the client’s bank account in any way whats...
by David Rankin
Thu Jun 01, 2017 3:44 pm
Forum: Ask IVA Forum and Industry experts
Topic: IVA company wants to monitor my bank account with online software, fishy?
Replies: 5
Views: 1673

Just to clarify this for everyone, when we conduct an annual review we request that our customers use a secure application that allows them to securely access their banking details. This application does not allow Creditfix or any of its employees access to the client’s bank account in any way whats...
by David Rankin
Tue Apr 21, 2015 4:33 pm
Forum: Ask IVA Forum and Industry experts
Topic: I'm in deep trouble. Harrington Brooks insist on increased payment as wife is not interested in IVA.
Replies: 39
Views: 7859

There is nothing in my response that can identify the client to anyone outside of Harrington Brooks and not much more detail than that already posted by the client themselves, who had already disclosed their own and their wife's salaries. I was able to identify the client internally and deal with hi...
by David Rankin
Tue Apr 21, 2015 3:32 pm
Forum: Ask IVA Forum and Industry experts
Topic: I'm in deep trouble. Harrington Brooks insist on increased payment as wife is not interested in IVA.
Replies: 39
Views: 7859

achus007, I am one of the Insolvency Practitioners at Harrington Brooks. I don't really like to reveal specific figures on a public forum but you have already stated most of them so I will explain how we arrived at the figure of £627 per month currently being requested from you. At the beginning of ...
by David Rankin
Tue Dec 02, 2014 1:52 pm
Forum: Ask IVA Forum and Industry experts
Topic: Harrington Brooks only looking at salary increase not taking into account lowered tax credits.
Replies: 15
Views: 3542

Louisedy21, I am one of the Insolvency Practitioners at Harrington Brooks. From talking to my financial review team I have been able to identify you and there appears to have been a misunderstanding here. Sara who you spoke to has already drafted a file note to pass to me to confirm that there is no...
by David Rankin
Wed Nov 06, 2013 4:04 pm
Forum: Ask IVA Forum and Industry experts
Topic: I have been in a DMP since 2009. Is an IVA my best option ?
Replies: 13
Views: 2247

Becky, I am one of the Insolvency Practitioners at Harrington Brooks and as such I appreciate you may regard any advice I might give on here with some cynicism. I will therefore not make any attempt to influence your decision but would just like to explain, to yourself and to others posting advice o...
by David Rankin
Fri Sep 27, 2013 10:32 am
Forum: Ask IVA Forum and Industry experts
Topic: Extra income 50% uplifts
Replies: 8
Views: 1880

Steeddie, I am one of the IPs at Harrington Brooks. I don't visit this site as a matter of routine but someone has pointed out that you have posted a few questions on here recently. I'm sorry it took us so long to return your calls and this issue has been dealt with. The phone number you have quoted...
by David Rankin
Mon Sep 02, 2013 1:36 pm
Forum: Ask IVA Forum and Industry experts
Topic: Is it correct that an IP cannot include any student loans as income towards an IVA ?
Replies: 7
Views: 2059

I am one of the IPs at Harrington Brooks IVA, which is a trading style of One Advice Limited and part of the wider Harrington Brooks group. I can be found on the register of Insolvency Practitioners maintained by the Insolvency Service under my personal name or the actual company name of One Advice ...
by David Rankin
Wed May 15, 2013 12:25 pm
Forum: Ask IVA Forum and Industry experts
Topic: Completed IVA - PPI Help
Replies: 16
Views: 4767

Cliffman, I have picked up your email and will reply within the next 24 hours. Alimay (and others), to be honest I don't visit this forum very often at all due to other pressures on my time but as a business any posts in which our company is named are brought to my attention and I will reply if nece...
by David Rankin
Tue May 14, 2013 11:39 am
Forum: Ask IVA Forum and Industry experts
Topic: Completed IVA - PPI Help
Replies: 16
Views: 4767

Cliffman, I am one of the Insolvency Practitioners at Harrington Brooks and your post was brought to my attention late last night. I am currently trying to establish your identity with Richardson Mail in order that we may investigate this properly to discover what has happened here. If the banks hav...
by David Rankin
Fri May 06, 2011 10:22 am
Forum: Ask IVA Forum and Industry experts
Topic: Harrington Brooks adding more and more
Replies: 42
Views: 6087

Daniel, as I said in my other post, I can't identify you from your user name here and wouldn't want you to identify yourself or discuss specifics on here. Please either email me direct or call my office to discuss this so that it can be resolved. As I said, we are not in the business of keeping peop...
by David Rankin
Thu May 05, 2011 12:07 pm
Forum: Ask IVA Forum and Industry experts
Topic: Harrington Brooks adding more and more
Replies: 42
Views: 6087

Hi Daniel, I'm the Insolvency Practitioner at Harrington Brooks. Obviously I can't identify you from your user name on here and I wouldn't discuss the detail of your case here in any event but if you call my office my staff will be only too happy to answer your questions, explain the reasons for any...
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