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by David Mond
Mon Nov 16, 2015 5:12 pm
Forum: Ask IVA Forum and Industry experts
Topic: F.A.O David Mond
Replies: 28
Views: 4784

Mandydc36, Just to confirm, this matter is now sorted after the poster got in touch as requested. As it happens, the poster's contributions will be going down from £335 to £284.55 per month, meaning a reduction of just over £50 a month that the poster will be better off, so it was nice to be able to...
by David Mond
Sun Nov 15, 2015 7:55 pm
Forum: Ask IVA Forum and Industry experts
Topic: F.A.O David Mond
Replies: 28
Views: 4784

Mandydc36

Just picked up this thread.

Will you please email me direct at david.mond@cleardebt.co.uk so that I can then establish who you are and have your file sent to me.

I will then ascertain all of the issues and facts.

Regards

David Mond
by David Mond
Fri Nov 06, 2015 2:45 pm
Forum: Ask IVA Forum and Industry experts
Topic: Redundancy
Replies: 35
Views: 7560

I have contacted the poster of these entries today with details of the options which are available to him and I have explained the terms of his IVA (including the relevant protocol conditions which are available on the CleaerDebt website) and how these options, therefore, apply to his particular cir...
by David Mond
Thu Nov 05, 2015 11:45 am
Forum: Ask IVA Forum and Industry experts
Topic: Clear Debt completion certificate time
Replies: 13
Views: 2887

Dear happy Buddha, There are inevitably one or two loose ends that need tying up and some final administration work that needs to be completed before completion documents can be issued. However, if you e-mail me with your name, reference number and contact details (david.mond@cleardebt.co.uk), I wil...
by David Mond
Wed Nov 04, 2015 12:29 pm
Forum: Ask IVA Forum and Industry experts
Topic: Redundancy
Replies: 35
Views: 7560

ST110

I have already stated that the IVA estate will cover the cost of the valuation.

As an IP I do ask for 2 valuations from independent agents.

The online ones are merely used as a guide.

Sincerely

David Mond
by David Mond
Wed Nov 04, 2015 12:00 pm
Forum: Ask IVA Forum and Industry experts
Topic: Redundancy
Replies: 35
Views: 7560

Dear Mark, The reason that a further valuation is required is that there is a discrepancy between the online valuation and the valuation provided by your estate agent, meaning that there would be two different outcomes, so I need to be certain that I have the correct information in order to be able ...
by David Mond
Mon Oct 19, 2015 9:52 am
Forum: Ask IVA Forum and Industry experts
Topic: Speeding up CC from Cleardebt ? They keep giving various dates, latest one is up now.
Replies: 5
Views: 2499

Dear Kevin.d

Please send me an e-mail with your name, reference number and contact details to david.mond@cleardebt.co.uk and I will look into this for you.

Sincerely,

David
by David Mond
Thu Oct 15, 2015 4:43 pm
Forum: Ask IVA Forum and Industry experts
Topic: Emails from Cleardebt, one saying everything was done, now one saying we are in arrears.
Replies: 16
Views: 3549

All, I have now had the opportunity to review Barbie’s case (and her partner’s case too) and have ascertained the root cause of the issue. I can see that a member of my staff advised Barbie in good faith that all of the expected contributions had been made. Without going into too much unnecessary te...
by David Mond
Thu Oct 15, 2015 12:45 pm
Forum: Ask IVA Forum and Industry experts
Topic: Emails from Cleardebt, one saying everything was done, now one saying we are in arrears.
Replies: 16
Views: 3549

Sharon.10 and Lisa Thomas

I have requested that Barbie contact me.

Explain what your motive is to suggest complaining to the Insolvenct Gateway when you nor I are in full possession of the facts.

If a mistake has been made it will be rectified but I await hearing from Barbie.
by David Mond
Thu Oct 15, 2015 12:27 pm
Forum: Ask IVA Forum and Industry experts
Topic: Emails from Cleardebt, one saying everything was done, now one saying we are in arrears.
Replies: 16
Views: 3549

Dear Barbie,

I am sorry to hear that there has been some confusion regarding your case.

Please e-mail me directly (david.mond@cleardebt.co.uk) with your name, reference number and contact details and I will get to the bottom of this for you.

Sincerely,

David
by David Mond
Wed Oct 14, 2015 5:01 pm
Forum: Ask IVA Forum and Industry experts
Topic: What is the purpose of an annual review from Cleardebt with one payment left ?
Replies: 5
Views: 2519

Dear Lucy.12, As kallis3 and relieved33 point out, a final review must take place before your Arrangement can be completed to make sure that there is no additional income due to your IVA. With regard to your payments, if you can e-mail me directly (david.mond@cleardebt.co.uk) with your reference num...
by David Mond
Tue Oct 13, 2015 6:00 am
Forum: Ask IVA Forum and Industry experts
Topic: I am so confused and really need some help
Replies: 36
Views: 9963

Hi Barbara, I have now received a copy of the doctor's letter (original I beleive is in the post to me). The documentation to propose a F&F to your creditors is now being drafted. Hopefully once this has been done and your creditors agree then your IVA will be finished. Not too long now. Regards David
by David Mond
Tue Oct 06, 2015 6:45 am
Forum: Ask IVA Forum and Industry experts
Topic: I am so confused and really need some help
Replies: 36
Views: 9963

Hi Barbara, I have emailed you again this morning. As indicated the letters you received were sent and dated prior to your discussion with your case worker. I had also emailed you on 30 September and have also emailed you again today (sorry missed yesterday due to not being in my office). All I requ...
by David Mond
Sat Oct 03, 2015 4:28 pm
Forum: Ask IVA Forum and Industry experts
Topic: I am so confused and really need some help
Replies: 36
Views: 9963

Dear Barbara, I’ve just had this thread brought back to my attention. Did you not receive the email I sent to you on 30 September following your discussions with a member of my team and that I was prepared to submit a variation proposal to your creditors once I had received a doctors confirmation? I...
by David Mond
Fri Sep 11, 2015 3:51 am
Forum: Ask IVA Forum and Industry experts
Topic: Redundancy
Replies: 35
Views: 7560

Thanks Mark

I have your email and I am having your file sent to me.

Will be in touch shortly.

Regards

David
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