Hi
Just say that you are seeking professional advice with regards to entering into an IVA and that you are not in a position to make a payment.
Keep saying this as all they will be interested in is getting a payment from you.
Do not waiver,and do not take any notice of what they say as we often hear of ridiculous statements fron call centre staff.
Most people going down the IVA route will go through what you are going through at the moment[I certainly did,as has Skipper]it's routine.
JUST BE STRONG,you have done nothing illegal and are attempting to address your debt problems
Regards
Andy Davie
IVA.co.uk Spokesperson and Website Manager
About me:
http://www.iva.co.uk/andy_davie_profile.asp
IVA Helpline: 0800 197 4838
http://www.iva.co.uk/iva_helpline.asp