Hi orchid5
One of the things , well 2 actually, of My variation meeting held in July, was that closure could take place and certificate be issued before ppi and vat finalised , with the bank account DFD have for my IVA remaining open until these 2 issues are finalised. I had however written to DFD And eif to confirm that I did not have any pip miss sold, but I really couldn't be bothered raising this with DFD again. Apparently I'm " communicating with their agent " !!
As per my earlier post on another thread, when I'm back from holiday next week I will contact DFD, although not via customer services, as per my numerous previous posts, when I finally managed to get through the reply I got was not cases specific and individual to myself, more of a generic reply read from a script was the impression I formed.
Despite the odd frustrations, we all need to remember, as I know you do and myself as well, despite the odd frustrated post from myself that we are over the hard part of the IVA and just need to play the waiting game with DFD. That said, whilst accepting they have some very good hardworking people in their team, there seems to be a distinct lack of progress, communication and organisation in relation to the closure journey of their clients . Their parent company Fairpoint plc are due to release their half year trading statement next week ( assuming it's the same time as they issued it this time last year ) and I think we will find the mention of cost reductions in there, which I interpret as reduction in staff costs, which is what I see as the route cause to the abject lack of communication and progress in case closures that we are seeing as a common theme in threads relating to DFD over the last few months.
Last payment made April 2012
Certificate received 1st Nov 2012