told we would have to pay all 72 payments

[IVAexpert]

The reason Declan does not take calls is because he works for the DFD Marketing Department.

[paula]

thank you for that information i doubt if declan would be able to change my situation but thanks anyway.

[rayb]

Paula,

You have nothing to lose by contacting Declan. He has offered you help so I suggest you take it.

[kallis3]

My thoughts exactly Ray - he might be able to assist.

Nothing ventured, nothing gained.

[Adam Davies]

Hi
Paula now has Declan'e email address so they can communicate off line.
Regards

[rayb]

That's good news Andy. Let us hope this gets sorted out quickly.

[kallis3]

Fingers crossed!